Inland Empire Gymnastics Academy, located in San Bernardino, CA, is praised for its cleanliness, organization, and friendly staff. Many reviewers highlight the exceptional coaching and safe environment. Coaches like Vic and Stephanie receive high commendations. Parents express satisfaction with the gym's structured classes and effective communication through various channels. The academy's advancement system allows for skill-appropriate placement, fostering a positive learning experience for children.

However, a few negative reviews note instances of rude front desk staff and dissatisfaction with some coaches. Concerns include over-crowded classes and insufficient individual attention. Despite this, the majority view remains highly positive.

Pros:

  • Super clean gym.
  • Organized and well-structured classes.
  • Friendly and helpful staff.
  • Coach Vic receives high praise.
  • Coach Stephanie is amazing with students.
  • Effective communication with parents.
  • Skill-appropriate placement for advancement.
  • Safe environment with social distancing.
  • Spot TV for viewing lessons.
  • Positive feedback from long-term members.

Cons:

  • Instances of rude front desk staff.
  • Over-crowded classes during peak times.
  • Inconsistent coaching quality.

Location / Contact

Rating Stats

4.5

out of 5.0

8 reviews
5.0
2 reviews
4.0
1 reviews
3.0
0 reviews
2.0
0 reviews
1.0

Reviews (11)

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I only gave it a star to add my review. The program director is a joke. She has a big power trip. I tried not ask questions because I pay for 2 days a week because I see that 1 day a week is not enough. The coaches pay attention to the kids that don’t listen and that is where most of their time goes to. I tried to suggest for the coaches to focus on the skills they didn’t have time to help my daughter with because they are dealing with other children. The program director called me out in front of other parents and basically laughed at me. I am hoping that other parents also speak up. There are kids that don’t pay attention yet all the attention goes to those kids. Tuition is over $100 monthly and not to receive equality time can be a joke especially if I pay for 2 days a week for the same reason.

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This gym is the best. They are super organized and THE cleanest gym I have seen. Coach Vic has been wonderful for my son. Coach Vic is the ideal coach. Evelyn helped me when we first signed up and she was so friendly and helpful. Truly this is the best gym around!

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For the months that I've been in with my daughter they have been very kind and I feel it's a good place to let your child come to learn how to stretch and do different gymnastics activities it's has been very bright she enjoyes it very well the cost is not much .

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The staff have always been great with my kids and they are doing everything possible in keeping my kid safe during these times. Currently they are using Spot Tv so I can see my kid with my phone during her lessons and picking her up is well within the social distancing guidelines.

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I found IEGA through a google search 5 years ago for my shy 4 year old. She’s now such an athletic and out going 8 year old. She’s always excited for practice and recently joined the competitive team. She loves this sport & all the coaches she’s had. Since day one they’ve always reached out to us through flyers, emails, text and phone calls. They always answer any questions we have. My young niece also joined the gym and she loves it!Thank you for all you do even through COVID and the zoom gym meetings.

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I took my daughter to the free trial and she loved it i am thinking of signing her up i know the coach that taught that day was not the regular coach but also id like to see a little bit of 1on1 or more then 1 class a week as i was watching there were a couple opticals that my daughter didnt get to have a turn on because of the other kid doing it over and over and the coach was with the other kids. but this gym is very nice great customer service and very clean a little packed in the room where the parents watch but overall it was better then what i though it was going to be.

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The staff and coaches are kind and professional. My son loves all of the coaches he has had and always looks forward to class! The gym is clean, easy to access, and I can watch my son the entire time.

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I walked into the worst front desk unprofessional staff member today. She said her name was Kathleen she even saw me writing down as she also gave me the name of the owner Katie (looked on line this employee's name is actually Catherine not Kathleen) very rude, very unprofessional and unfortunately saw the same vibe when she was talking to someone else as well.This place came very highly recommended and I stopped by to give it a try for my daughter, they seemed busy and the gym was clean. If I was to sign up I would send some family to search as well as visitors before deciding....after all this classes are not free, respect and appreciation to parents should be part of their staff training, especially the person greeting visitors or/and signing your child up for classes.I give a star based on appearance of the gym, but I was in complete shocked with the attitude I received from this front desk person Kathleen so i could zero starts would be what I would rate this business because that shows no customer service period.

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Amazing! The staff here are all so nice, and they always go the extra mile to help, even though they are crazy busy all the time. Their advancement system also is great, and they placed my son very appropriately based on his skills and didn't hold him back based on his age. We are still new to IEGA but love it so far. Highly recommended!

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I love this place. It amazes me how organized they are. This place is busy on any given day, and it presents as a well oiled machine. With as many teams, coaches, and classes as there are at one time, they never run into each other's space. Every class has a space and they rotate beautifully every time. Also, the class sizes are limited so each child can be coached safely and adequately. I appreciate that! My daughter has been here for nearly 2 years (started when she was 4 in the younger class) and it's been wonderful. Coach Stephanie is amazing with these girls. I highly recommend the place to anyone looking for skilled, qualified, and friendly coaches and staff.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 11 reviews.

The address is: 263 W Orange Show Ln, San Bernardino, CA 92408, United States .

The contact number is +1 909-383-6655

This service is listed under Gymnastics Center .

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