Planet Fitness, located in Rancho San Marcos Village, provides a welcoming and clean environment for gym goers of all levels. The gym boasts a variety of well-maintained equipment and a friendly staff that ensures cleanliness and hassle-free workout experiences. With ample machines, you'll rarely have to wait, and the Black Card membership offers access to additional perks, including spa amenities.
Despite a few complaints about specific staff members and administrative issues, most customers praise the professionalism and helpfulness of the staff. The gym's extensive opening hours make it convenient for early birds and night owls alike.
Pros:
- Extremely clean facilities
- Friendly and helpful staff
- Wide variety of well-maintained equipment
- Hardly any waiting for machines
- Spacious and not overcrowded
- Accessible location with ample parking
- Affordable membership options, including the valuable Black Card
- Relaxing and upgraded amenities like the spa and massage chairs
- Professional, friendly atmosphere
- Convenient operating hours
Cons:
- Some staff members can be rude or unwelcoming
- Not open 24 hours, unlike some other locations
- Issues with administrative policies and conflict resolution
Location / Contact
- Address: 641 S Rancho Santa Fe Rd, San Marcos, CA 92078, United States
- Phone:+1 442-515-3002
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 101 reviews.
The address is: 641 S Rancho Santa Fe Rd, San Marcos, CA 92078, United States .
The contact number is +1 442-515-3002
This service is listed under Gym .
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Delena Betancourt
11 months ago
I’ve been coming to planet fitness for about 2 years now. Everyday I bring my tiny bag in and all of sudden I get interrupted during my workout to put my bag away because it’s a “tripping hazard”. NEVER has anyone ever mentioned to me that is was against their policy and I’ve been to many different planet fitnesses and have been coming to this specific one for 4 months now. Everyone has their water bottles, dumbbells, and hats on the floor. I was in a tiny corner and yet I’m the only one who got singled out. The girl that told me is not welcoming; she never says hi when you come in, and always has the rudest/ nastiest look on her face. I hated when I saw that she was working at the front the days I would come in cause of her unwelcoming vibe. I will contact corporate on this matter
Jaime Gonzales
11 months ago
Clean, the equipment is well maintained, the staff is friendly and professional, the background music isn't blaring. I like the fact that they have paper towels and spray cleaner to wipe off the equipment.
Don Hall
11 months ago
The staff is always cleaning and wiping down machines, so it’s a well maintained gym
SoBroke ItHurts
1 year ago
Clean, comfortable and I like the separated exercise area for different workouts!!!!
Nuria Cobo
1 year ago
They have so many equipment, there’s always someone cleaning, it’s spacious and I never have to wait to use equipment. I absolutely love this gym.
John Mickus
1 year ago
Plenty of machines.. all are clean and well-maintained. Staff is always friendly and helpful. Inside is always cool and fresh..with good music playing. Love it
Sarah Shamblin
1 year ago
Vanlife Shower Review: pressure 11/10 (it hits), hot water consistency 9/10.
Agustin Crespo
1 year ago
Lot of machines, well maintained, friendly staff
Tiffany
1 year ago
Staff is very friendly and helpful!Clean facility, great staff. Could use the rotating seat covers in the bathroom though.The manager Johnathan is very personable and is a great multi-tasker. Very efficient with handling multiple people at once.
Giustina D
1 year ago
Wouldn’t recommend this gym unless you wanna be harassed by creepy old men or the male workers. The supposed manager is a literal man baby, (Jose Cruz looking at you) and will have a power trip if you bring up issues. I had an issue with some older man who made me uncomfortable and I said something. My boyfriend told the gym we’d be back the next day to hand in our complaint letters, but this older man complained first and Jose cancelled my boyfriends membership stating a “policy violation” before we even came back. He never read our complaint statements and refused to do so because he already made up his mind. He doesn’t have conflict resolution skills and will get flustered as you question him. Apparently whoever owns this planet fitness doesn’t care about the complaints or wellbeing of their members. My boyfriend and I reached out about our treatment at the hands of the PF staff. That was a few months ago and we never heard back. It was hard enough trying to find someone to contact because the staff refused to give me contact information. I ended up demanding they cancel my membership too and they put the reasoning as a “policy violation.” This place is a total joke.