HOTWORX - Sandy Springs, GA (Perimeter Center)

Agree with other reviews about the location not answering phone calls and the loudness of the staff/patrons. There were many times where I’d be doing a yoga workout and could hear the staff talking with friends loudly at the front.The staff member that signed me up was super nice and I had high hopes. However, I wasn’t able to go after hours initially because my code wasn’t programmed correctly. I also lost time I paid for when I paused my membership one month. Beware and do not pause until the LAST day. They cancelled me for the month and I was unable to schedule any workouts despite there being half a month left that I had already paid for. I had to call and get it reactivated and then repause later on.If you sign up, please read the fine print. When I was signing up nothing was explained to me, I was just given a quick synopsis and told it wasn’t important and asked to sign the computer, which is my mistake. If you want to cancel it is $99 immediately or 2 months notice. I was nervous about doing the 2 months notice due to former errors and just did the $99 immediately.

i love the workout but the machines at this location are often broken and the saunas here feel significantly hotter than at other locations... to the point you cant hold the handles in the rower without blistering.

Great.wotkout!!!

i’ve never been here but they keep putting flyers on my car and it’s getting annoying. i have pulled two off and threw them away in the last hour.

Hopefully next time when I’m having issues at the door with my own code that once I enter the manager on duty would troubleshoot my issue instead of trying to argue.

Hattie the general manager made me feel comfortable from my very first visit. This location is clean, the staff is courteous and I would recommend to anyone.

This place is incredible!! It’s great for people that like some privacy when working out. The workouts are great and pretty intense! Get ready to sweat away your toxins!!!!

Maybe I'll get my request honored by leaving a review. This location does NOT answer the phone in a timely manner , they do NOT AT ALL return calls to members. They dismiss and ignore them. I am pretty sick and tired of it at this point. Is there a reason why you blatantly TEFUSE to contact me back? After numerous calls? I didn't realize I'd have to show up in person as an upset customer to have a conversation. A 2 min call could have rectified a lot.Pretty disgusting to see new management or rather mismanagement handle customers in such a poor manner. Should have known to manage my expectations an not expect for service to get better. I guess they spent all their money on new equipment and is why they are AVOIDING customers and treating them poorly. Understand that doesn't keep them it makes them LEAVE!!! And also qs another member mentioned yes the door codes half work!FED UP!!!

The concept is great but the equipment is not commercial grade and things seem to have issues a lot. Also there are quite a few very loud patrons and inside the hotboxes the sounds seem to be amplified so if you’re looking for reasonably quiet yoga experience this is not for you.

I joined about a month ago and am SO glad I did! The staff are so friendly and I always leave feeling like I had a great workout.If you think you will hate hot exercise - I did too. The infrared though is game-changing and I highly recommend trying it!