The ZOO Health Club Savannah

The owners of this gym are unprofessional and rude. I called during March to ask if I could get my membership frozen due to the pandemic and that all nonessential businesses would be closing their doors. The owner answered with immediate hostility and explained that his whole staff is still working and that they are cleaning the equipment nonstop and that if he were to freeze every membership they would not survive. I asked if they weren’t planning on closing, if they were at least observing the guidelines of having less than 50 people in the building, and he responded negatively to that saying they never had that many people anyway. To me that was a “no.” That very same night, the mayor of Savannah stayed that gyms would be the next places of business to close their doors, effective the next day at 5pm. And I heard absolutely nothing before or after that from the gym concerning this or how they would be compensating their clients who are still paying members. I called the credit card processing company to cancel my membership. After paying the final month’s fee (April) along with the $99 termination fee, I thought I was rid of this gym. Come to find out they continued to charge me in May for the monthly membership fee.These people are rude and selfish and I suggest you give your money elsewhere. The gym is not even worth the price you do pay.

I just had my first workout there today! I love it! It's intense without being intimidating and it's definitely a place where you can concentrate on your fitness! I was so impressed the day I walked in to sign up, I got my friend to sign up as well! Now we both can work on fitness in a great place!! I recommend this gym, it's definitely worth the money!!!!

decided to switch my gym membership to The Zoo after my husband had not stopped raving about this gym for a couple months-I can say one thing- BEST DECISION EVER. The community is great along with all the staff and they truly care about their members. I am pleased with the range of free weights and machines and haven’t had a bad day there yet. Highly recommend!

I was a little nervous to start attending this gym because it does have a little bit of a corporate vibe compared to the gym I had been going to (as well as hearing some negative things about the gym/owner). After attending for a few weeks, my boyfriend and I got memberships and his best friend started his membership as well. My fears of this not feeling as personal or as family-like could not be further from the truth. The things I heard about this gym were also lies. This gym is run extraordinarily well, and the owners are clearly passionate about managing a place for everyone to feel welcome. They even stayed open during the hurricane, and opened their doors to members of gyms that were closed. They have great equipment that I've never witnessed "Out of Order", their bathroom stall doors shut (LOL), and the space is always very clean. Their members are passionate people as well, and there's a great community here. If you've heard good things about this place, there's a reason. And if you've heard not-so good things about it, there's a reason for that too..."Remember, people only rain on your parade because they’re jealous of your sun and tired of their shade.” Very much so recommend!!

Rob and Holly are two of the most personable and honest business owners I’ve ever had the pleasure of dealing with here in savannah GA. Coming from California where the gyms are two stories tall and average about 40,000 sq ft...it was hard for me to find a gym out here where I actually felt at home. Was hesitant about going to zoo at first. Then was convinced by a friend. The pricing is dirt cheap and the equipment is the highest quality. Equipment is kept clean, locker rooms as well...and even the parking lot is kept up with and large enough to not have a panic attack trying to find a spot. The owners also slept in the gym during the hurricane to ensure the place was okay and opened the gym up the next morning at 0800. Pretty certain that their gym was the ONLY gym still open during a mandatory evacuation. I respect the hell out of that. So I rate this gym 5 stars. I will continue to train here for as long as I’m in Savannah and will train here when I visit once I leave. I wouldn’t listen to the 1 star reviews because for the reasons they listed...that’s worthy of maybe 3 stars. I don’t understand how you give one star to the largest gym in savannah. Like the size of the gym and equipment along gets the gym 3-4 stars. The customer service is the fifth star. So yeah I’m taking the 1 star reviews with a grain of salt. Ron and Holly keep killing it. Thank you for keeping up a gym where everyone can enjoy themselves and train hard.

Best gym in the whole area (including hinesville)! No one can even compete with them. Everything is clean and up to date. The machines where well chosen too if I compare them to other gyms. This gym really cares about you and your workout! The staff is great and very friendly too. They always helped me with everything and made nothing an issue even when I had to cancel because of moving. I still stop by when I’m in town because I love the whole vibe this gym has. The people that workout here are really friendly and help keep the gym a clean environment. Definitely worth its membership.

My wife and I have been visiting Savannah for a month and got a short term membership here. The gym was perfect for us. All the equipment one might want from a good gym, excellent layout with ample space, and a warm and friendly atmosphere. Great place. We'd highly recommend it to anyone.

Best gym in the Savannah area by far, I have tried them all. Ron & Holly actually care about their members, know them all by name, and are there every day making sure the gym is being ran by their high expectations.It’s always clean, the equipment is always in order, and the price is very reasonable.I will continue to recommend to all of my friends.

The owners truly care for the members and facility. They are 100% involved and are there everyday. Equipment is high quality and they continue to purchase new equipment. Cleanliness is paramount here and never a shortage of cleaning supplies. The Zoo is a great gym. So if you're passing through or live in the area, definitely check them out.

My boyfriend and I walked into the zoo this morning (we are members in a different city) and the owner was at the front desk and registered us for no charge! He was super friendly and accommodating and the gym is beautiful! All the staff was super nice and helpful, and the owner takes his dog to work and she is so beautiful and friendly I got to play with her briefly! The gym itself is very clean and nicely laid out with everything you could possibly need including bands. Highly highly recommend to anyone visiting or if you live here join! I wish we had a gym this nice where we live! Thanks so much to the staff for being so kind to us!