Gym Stars ETC, located at 905 W Irving Park Rd, Itasca, IL, is a gymnastics center known for its clean facilities and knowledgeable staff. Parents appreciate the small class sizes, which ensure that instructors can provide personalized attention. The center boasts a friendly and supportive environment, making it a great place for kids to learn and grow in gymnastics. The make-up policy is a hit among parents, offering flexibility in scheduling.
However, there are concerns about some inexperienced instructors and service issues. Some clients noted a decline in owner-client relationships and a rigid cancellation policy, which charges extra for refunds.
Pros:
- Knowledgeable and supportive staff
- Clean facilities
- Small class sizes
- Flexible make-up policy
- Child-friendly environment
- Great coaches available
- Professional training with nutritional guidance
- Friendly customer service
- Highly recommended by parents
- Warm community sense
Cons:
- Some inexperienced instructors
- Decline in owner-client relationships
- Rigid cancellation policy
Location / Contact
- Address: 905 W Irving Park Rd, Itasca, IL 60143, United States
- Phone:+1 630-250-7827
- Email:[email protected]
- Website:gymstarsetc.com
Rating Stats
Reviews (10)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 10 reviews.
The address is: 905 W Irving Park Rd, Itasca, IL 60143, United States .
The contact number is +1 630-250-7827
This service is listed under Gymnastics Center .
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Jes J
1 year ago
I have recommended this place to all my family and friends. GREAT staff!
Agata Zabludowska
1 year ago
Great gymnastic place, nice stuff, clean, easy to contact.
TeenGhost
2 years ago
A lot of industry and poor instructor and feed back.
Erin Fasse
2 years ago
My kids have really bloomed at Gym Stars. Friendly, supportive, knowledgeable staff with clean facilities. I highly recommend Gym Stars for all ages!
Liliya Lyubchyk
3 years ago
We have been going to this place for a very long time, around 5-6 years. So sounds like we liked it: near by, neat, clean, organized, warm surrounding, we had few great coaches. About great coaches- there are really few, the rest are young teens who have no idea about sports and etc but got training to become a coach. So they will not care much if you do well or not, if you come or not, if something can be changed in order to inspire a student. They just do their jobs. Secondly, if you decided to leave, and monthly tuition was already paid- they would charge $10 extra to put it back on your card..:))) or you force your child to actually go back and finish the training so you as a family don’t loose the money you have paid for a month in advance ( we been set up for autopay, as loyal customers). Hah. That is so upseting, and little things like this DO MATTER. It’s called service and excellence and I feel like it is not there. Tx
Rachel Banks
4 years ago
Professional and knowledgeable trainers provide nutritional guidance to detail.Greatly appreciate hard work and the warm community.
Carmina Moncada
5 years ago
Super happy switching to this gym! Instructors are super nice and encouraging. Every class my daughter has been in is small and the instructor can keep an eye on all the kids. Absolutely love the make up policy and the lasy at the desk is always so sweet whenever you call!!
mar sos
6 years ago
Instructors are ok, but the owners should be nice to his clients. He does not care about haw he speaks to them. I know this place for many years but now the owners changed very much.
Aurora De Loera
6 years ago
My daughter has been going here for a year and I couldn’t be happier! Although I don’t take her since it’s in the mornings I have her nanny take her and I hear nothing but wonderful things! She has learned so much and she loves going every Friday. I recommend this place to anyone looking for a real gymnastics place!!
Raul “rahool”
8 years ago
I was totally impressed with the facility and the staff. I called beforehand to ask about operating hours. A friendly voice answered all my questions and concerns. We had visited a different place on Monday and we were turned off by the customer service and appearance. We received a tour and signed up our daughters to start this week. Our daughter's first day was yesterday and they were so excited! They came home and started tumbling and practicing for their next class. We will be going to open Gym and Paren't Night Out as well. Looking forward to many great memories.