Planet Fitness

I joined in Aug. of 2021, I noticed machines are separated as much as possible with the exception of ellipticals treadmills & stair climbers. Many people use those machines but they ask you to social distance by keeping at least 1 machine apart if possible 2. It's very clean, there are cleaning stations around the gym & they ask you to wipe machines before & after use to keep any cold, flu or virus at bay. 95% of the people do that, there's 5% that don't, the staff tries to do diligence & reminding members as well as announcements on the TVs to wipe down machines before & after use. They used to be 24/7 but since covid broke out check the times they are open. They do intense cleaning on certain nights, which I totally appreciate!! I love they have a crowd meter, you can go online & see how busy they are based on how many people log in with their qrl or barcode, that's the way you log in. One really awesome perk is they have showers available for you to use! There are lockers as well as hair dryers in the locker rooms which is a big plus! Bring your own lock, you can bring your own sanitizing wipes if you're comfortable with that. They do have cleaning stations that you can grab paper towels & a bottle of cleaning solution, spray the paper towel & wipe down your machine. They truly are judgment free, which I LOVE! They run specials from time to time like zero down $10 a month, they also have the Black card which is a little more expensive but you can go to any planet fitness in the world, also use of massage chairs tanning booths etc etc. The classic card you can only use at the gym that you signed up at, you can't go from one gym to another even if it is in the same area. I highly recommend this, people are not there to show off or try to pick you up, I feel safe & comfortable going there. Masks are optional, but I recommend using some type of mask only because of rising cases. People are very friendly, if you're not sure how to use the machine I ask people who are actually using them to make sure I'm doing it correctly, they have knowledge since they've been there so long & it's really helpful!

Unlike most gyms where you can cancel over the phone, this one makes you come in or mail them a letter. I signed up in Pennsylvania and used the gym one time( which I paid a little over 20 bucks for) because I had to go back to Houston unexpectedly. Called and spoke to the manager of this location and she gave me the well the contract says speech. I offered to scan and email my identification and signature because I work from home and can’t seem to make the post office in time after work. The planet fitness in Houston is over 30 minutes from me so not an option. They need to have an easier way to cancel your membership especially if someone is out of state. Just terribleUpdate: I responded to the email address they posted below as if they would help, but they responded to the email saying just put a letter in the envelope and put a stamp on it. My goodness guess that’s what I’ll do but again it would be more convenient for someone out of state to be able to fax or email or even just call.

The staff is outstanding both helping clients,and keeping the gym clean. Very good equipment for use by the clients. Only negative item would be the express 30 minute workout room ,many times people will use the room without following the express direction.

This planet fitness is the best in the area the cleanliness of this facility is terrific there's always staff cleaning something. The staff at this gym are some of the friendliest,nicest and most helpful staff of any business in the area they always say hi and welcome me with a smile when I walk in and bid me farewell when I leave. If I could give them a 10 star rating I would. All in all I love this gym.

Coming from a crunch fitness background it is missing a lot of equipment crunch has but I have been going here for 4 months. I feel like it depends when you go, primarily 4pm-7pm is packed. Crowd meter is not as accurate as I expected. Always get greeted at the door and leaving, bountiful cardio equipment, tiled showers despite the drain flies watching you shower.I am not a fan of having to drag a decline bench from abs and stretching to free weights but I did for 4 months no problem, the Company gets the job done for it’s price and gathers diversity. In the summer they allow children to run around and get fit which I thought was a generous to start them off learning the equipment and getting fit at a young age. But it caught me off guard like I was at a daycare. Maybe time to switch.

I personally love this location. Very large space which enables keeping social distance. Staff greets you on your way in and out which gives a welcoming atmosphere. There is plenty equipment to do what you want without having to wait for others. Only thing you should be aware of is during MON-FRI they are 24 hours but they close from 1am till 2am for deep cleaning.

Ever since they stopped being 24hrs I've lost the ability to go. I will probably be switching to a 24 hr gym even though it's more expensive and has less features.

Natasha is a true professional she deserves a $raise$ it's literally impossible to find such a pleasant,and beautiful human being as her to help a older gentleman as I Thanks to all Im really enjoying Planet Fittness it's an awesome day to be there.

When Covid hit I was unable to go to the gym. I had clothes in my locker. I still paid for my membership. Every month. Yet even so they broke into my locker took my things and threw them out or donated them I don’t know which but I had over $30 worth of items in my locker and they did not even bother to reimburse me for them as far as I’m concerned it’s nothing but outright theft to break someone’s lock off their locker go in and take their things when they are still paying their membership and when I ask them about it they said well you have not been here for 90 days so what does that have to do with anything I was still a member I still paid my membership dues every month so as far as I’m concerned it was theft

I really like PF. I know they have trainers and classes, but I wish they had a weigh in meeting/class. Something where people could share weight loss plans and talk nutrition. I know I do much better when I am held accountable. Knowing you have to weigh in with other people keeps you on track. You can also motivate each other.