Anytime Fitness West Plains offers a well-maintained gym experience in Spokane with a variety of equipment and a reputation for cleanliness. The 24-hour operational schedule caters to all kinds of fitness enthusiasts, including those who prefer late-night workouts. Many reviewers praise the helpful and friendly staff, especially Alyssa, who goes above and beyond to ensure members have a positive experience.
However, multiple reviews have raised concerns about the gym's membership cancellation policies and customer service related to contract renewals. Potential customers should keep these issues in mind before committing to a membership.
Pros:
- Open 24/7, convenient for all schedules.
- Clean facilities and well-maintained equipment.
- Friendly and helpful staff, notably Alyssa.
- Variety of equipment, not just treadmills.
- Group training classes available.
- Spacious gym environment.
- Easy access off I-90.
- Adequate parking.
- Supportive community environment.
- Accessible location for truck drivers.
Cons:
- Complicated and frustrating membership cancellation process.
- Issues with contract renewals and unexpected charges.
- Concerns about customer service handling financial disputes.
Location / Contact
- Address: 10511 W Aero Rd #5, Spokane, WA 99004, United States
- Phone:+1 509-624-2929
- Email:[email protected]
- Website:anytimefitness.com
Rating Stats
Reviews (21)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 21 reviews.
The address is: 10511 W Aero Rd #5, Spokane, WA 99004, United States .
The contact number is +1 509-624-2929
This service is listed under Gym .
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Kevin Goddard
9 months ago
Went and paid for a year upfront and a couple of weeks later lost my job due to military disabilities. Went back for a refund and told my story even provided paperwork from the VA and my military history and they werent willing to give my money back. Sadly they offered a measly 30% refund or for me to leave it there as a credit for me to use or give it to sombody else. Its tragic to me the way I was treated as a disabled combat vereran who needed my money back. I recommend that you use caution when thinking about getting a membership here and paying upfront like I did in good faith. I never even got to go once.
Ryan Damerell
1 year ago
Lots of equipment, not just hundreds of treadmills like other gyms.
Ethan Brown
1 year ago
Won’t cancel your membership when you call or email and continues to charge your card without your knowledge.
stephen kaplan
1 year ago
This company uses manipulative contract renewal practices and makes it next to impossible to cancel. They even contacted mastercard and got my new card information and kept charging me. When I tried to bring up the issue to them, they wanted me to pay them even more money to cancel again! I am a disabled Veteran on a fixed income. They stole money from me and are the worst type of people! Please dont patron this gym!
Travis Gylling
1 year ago
Good sized gym and plenty of clean equipment. Easy to access right off I-90.
Ivan Ivanov
1 year ago
Really nice and clean place.You was pleasure doing my workout here.Even the towels in the shower smell nice
Wyatt LaFriniere
1 year ago
It has everything that I need. Usually, it's not too busy. The manager/ trainer is awesome as well!
Autumn Renae Childe
1 year ago
Always clean. Equipment is well maintained. Alyssa is an owner who cares, listens and is passionate about fitness.
DoubleD
2 years ago
Good gym, been going here for about a year now. Not a big gym and can get crowded quick but the price is pretty good and they are 24hrs so if your like me and enjoy a nice midnight run to clear the mind this is the place especially for the winter.
Benjamin Tarsa
2 years ago
Alyssa Hawley is incredible! My friend and I were in town for Thanksgiving and we unfortunately left our AF door fob in Seattle. Alyssa answered every one of our calls, before 9am! She made sure we had access for the week and made us feel very welcomed. Alyssa and this location should get 10 stars!