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Club Fitness - Creve Coeur, located at 957 Woodcrest Executive Dr, St. Louis, MO, stands out for its extensive range of classes and fitness options. Open 24/7, it offers flexibility for members to work out at any time. Reviews highlight the variety of equipment and classes, including kickboxing and Zumba. However, some concerns about customer service, cleanliness, and maintenance were noted. Despite these issues, many appreciate the gym's environment and accessibility.

Situated in the Creve Coeur Shopping Center, this fitness center aims to cater to different workout preferences. Be aware that the peak hours can lead to overcrowding and delayed renovations have frustrated several members.

Pros:

  • Open 24/7.
  • Wide variety of classes.
  • Extensive equipment.
  • Friendly trainers.
  • Located in Creve Coeur Shopping Center.
  • Good workout environment.
  • Convenient for university students.

Cons:

  • Poor customer service.
  • Cleanliness issues.
  • Overcrowded during peak hours.

Location / Contact

Rating Stats

4.2

out of 5.0

6 reviews
5.0
2 reviews
4.0
1 reviews
3.0
2 reviews
2.0
0 reviews
1.0

Reviews (11)

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Open 24 hours with plenty of equipment. Clean and good environment.

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Great place to lift later in evening it gets busy. Over all one of the nicer gyms I have been to.

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I have visited all of the Club Fitnesses in then St Louis and St Charles area, this is by far the unfriendliest of them all. The employees here really need to work on their customer service!! They barely speak and if you ask a question or need help with something they act as if you are really bothering them smh. Let’s get it together at this location!

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I was working out in one of the specialty exercise area and suddenly a worker starts vacuuming and mopping around me. He didn’t say a word — not “excuse me”, “this area is closed” — just nothing. It was so bizarre.

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They need to makes sure things are stocked play better music to get and keep you in the workout mode.The sauna keeps breaking down and they take forever to fix it.They have lost a lot of people that use to come in the morning.A lot of us like to workout with the same people and now most have left.Some days they don't even have music playing and it feels like it's just dead in there.Couple of the staff guys that were there left now and the place just keeps going down.It could get better if maybe when you try and talk to the older guy staff and let them know they don't just blow you off with bad attitudes.Randall is the best and the best. YANK!!!

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They have a problem with keeping the locker/ sauna clean. This place has not been opened that long after remodel and it's already down the drain employees and management don't care for cleanliness especially the saunas look how clean this floor is and it's 9:30 in the morning update 7-31-23 picture 2 was taken this morning

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If I could give this a 0 star I would. I have been trying to cancel my membership since last August when I moved out of town. Since I do not currently live in town it has been impossible to cancel. I made the drive into the club in May. Was told it was canceled. Then was told today it was never actually canceled and I still owe money. They are using a 3rd party for payments and no one can actually give you an answer. They have to talk to one another. You can’t call the club only this 3rd party. Do not waste your money here!!!

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Started using this gym when I’m visiting Saint Louis. TONS of options from classes, to equipment, to personal trainers. I personally love the kickboxing and Zumba classes and I’ve really liked every trainer I’ve had so far. Only downside is it’s normally packed. I think that’s due to the close proximity to the universities. Will continue to go here when I’m in town!

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Not a bad gym, gets pretty busy in the afternoons and it can be hard to find squat racks. Staff is okay, seems like a bunch of teenagers who want a free membership. One red haired staff member just walked around and seemingly got numbers from a few of the people working out, slightly unprofessional if you ask me.

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Still waiting on renovations 2 months later, was given zero notice prior to full closing of location, customer service is non existant, you can’t simply talk to anyone on the phone at any location. Update: after reopening I’m told that red light therapy isn’t included in my membership anymore despite paying the exact same amount, this gym doesn’t like to communicate and good luck getting a hold of anyone to help you, I was told I had to wait 2 hours before the only manager was done training someone. So if you have a problem with club fitness you have to wait til they decide to email you back as you can’t even talk to a real person when you call any location.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.2-star.

This business has 11 reviews.

The address is: 957 Woodcrest Executive Dr, St. Louis, MO 63141, United States .

The contact number is +1 314-542-2582

This service is listed under Fitness Center .

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