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Planet Fitness in Phoenix, AZ, offers a well-equipped, clean, and welcoming environment for gym-goers of all levels. Open 24 hours most days, it provides flexibility for any schedule. The staff, led by manager Jesus, is friendly and attentive, ensuring that the facilities are well-maintained and users are comfortable. While the variety of equipment and ample parking make it convenient for all types of workouts, the gym has faced some security concerns regarding the parking lot. Nonetheless, many members appreciate the no-judgment zone and community atmosphere.

Members often highlight the cleanliness and newness of the facility, along with the helpful staff. Despite a few complaints about security and cleanliness in certain areas, most reviews praise the gym's atmosphere and equipment. Overall, Planet Fitness stands out as a solid option for those seeking a clean, friendly, and accessible place to work out in Phoenix.

Pros:

  • Friendly, helpful staff
  • Clean and well-maintained equipment
  • Ample parking space
  • Open 24 hours most days
  • No-judgment zone atmosphere
  • Good variety of machines and free weights
  • Regular cleaning by staff
  • Accommodates Black Club Card benefits
  • Spacious with adequate room to work out
  • Great customer service

Cons:

  • Concerns about parking lot security
  • Bathrooms and changing areas need more attention
  • Inconsistent quality of staff service

Location / Contact

Rating Stats

4.6

out of 5.0

8 reviews
5.0
2 reviews
4.0
4 reviews
3.0
18 reviews
2.0
78 reviews
1.0

Reviews (110)

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This is another location of theirs that I regularly go to on Baseline for the past several years. Overall, I would give this location a decent review. The one thing they really need to improve on is restroom cleaning… AND THE SMELL in there. It’s NEVER smelled clean or an air freshener. It’s bad. I never see staff on the gym floor cleaning but overall the gym floors and mirrors are clean.

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There’s enough machines and weights to work out with it. Environment put in good mood to start and going through the routines

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I've been to about 10 PF locations in the U.S. from Bangor, ME to Bullhead City, AZ. This location was not bad. Not as many staff members cleaning the exercise equipment as I've noticed at other locations, but it was also quite busy making it feel cramped and pretty warm, especially in the free weights area. Still I'm not complaining as it was well lit and seem to clear out some by 8pm

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The staff are friendly, the atmosphere is welcoming, and the machines are always in great condition. I love being a member here.

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HORRIBLE! SWITCHED TO EOS AND SO MUCH BETTER AND WORTH IT, !!!

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This place is so clean.

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I receive great customer service at Planet Fitness. For example when I signed up, the manager Nick, rolled out the red carpet and made sure I was completely happy with my decision to join. He also worked with me along with his staff to accommodate help with my disability. Very much appreciate all the extra effort!!

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Absolutely love that everyone there is doing their own thing working on them it is truly a no judgment zone

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Clean. Found all the equipment I wanted and had no wait time. Staff was courteous and helpful. Brightly lit gym area.

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Great Customer Service!! Ty :)

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.6-star.

This business has 110 reviews.

The address is: Located In The Center Behind Kfc, 26 E Baseline Rd, Phoenix, AZ 85042, United States .

The contact number is +1 602-761-9712

This service is listed under Gym .

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