Planet Fitness in Tempe, AZ, offers a clean and friendly environment ideal for individuals seeking a comfortable workout space. Located in the Southern Palms Shopping Center, this gym is known for its welcoming atmosphere and ample equipment. Open 24 hours most days, it allows flexibility for members to visit at their convenience. The staff is frequently praised for their friendliness and willingness to help, making it a great option for both beginners and experienced gym-goers. However, some members have raised concerns about safety and equipment maintenance.
While many appreciate the judgment-free zone and affordable membership rates, there are several complaints about the hygiene in locker rooms and the behavior of some staff members. Overall, Planet Fitness provides a solid experience for those looking for basic gym amenities in a supportive environment.
Pros:
- Friendly and helpful staff
- Very clean environment
- Judgment-free atmosphere
- Never overcrowded
- Open 24 hours on most days
- Affordable membership rates
- Ample cardio equipment
- Hydro massage and Total Body Enhancement for Black Card members
- Free training sessions available
- Conveniently located in a shopping center
Cons:
- Reports of equipment wear and delay in maintenance
- Concerns about safety and presence of non-members in facilities
- Issues with billing and membership cancellation processes
Location / Contact
- Address: Located In The Center East Of Sprouts, 3122 S McClintock Dr, Tempe, AZ 85282, United States
- Phone:+1 480-361-4200
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 110 reviews.
The address is: Located In The Center East Of Sprouts, 3122 S McClintock Dr, Tempe, AZ 85282, United States .
The contact number is +1 480-361-4200
This service is listed under Gym .
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CTJ Jones
7 months ago
If there was a 0 stars option it would be given to this location. I have been a faithful planet fitness goer for the last 4 years and never have I been treated poorly and racially discriminated against before until now. To cancel my membership for he/she say and "cameras" show me breaking into lockers is quite hysterical because of course just blame it on the black guy! No proof whatsoever and no explanation given.. I had to call twice just to get a reason for my gym membership being canceled out of the blue! Never have I had any issues with planet fitness until now, i've been to several locations and this one is the most horrendous of them all! Just moved to Tempe a couple of months ago and went to this PF out of inconvenience but I see that was a quick mistake just shy of reaching 4 months!
Yazmin Holmes
8 months ago
Very clean nice people love working out every day at planet fitness 😁😁 …
Theresa B
8 months ago
McClintock and Southern location: Clean and friendly, open 24 hours. Some equipment has wear and tear but isn't replaced as quick as it should be.
Usman Hassanzai
8 months ago
I am enjoying my workout here; it is clean, well-mannered staff, and well-equipped.
Joey Digiovanni
8 months ago
Staff was great. All the equipment was working and it was clean
Mark Kesler
8 months ago
Been in and out of a lot of gyms over the years.Simple clean and professional is very appreciated
R Waite
8 months ago
I've worked out here for a long time, it's casual and comfortable and nearby, but they don't take member safety seriously. This gym attracts its fair share of shady individuals, from allowing the unhoused to use the restroom or shower to permitting individuals with street clothes and shoes to work out; I've gotten used to that and it's kind of the neighborhood and I've never complained. But two fights broke out today, between the same people, and it was very poorly handled because the staff didn't tell them to leave after the first incident. There absolutely has to be zero tolerance for fighting, it doesn't matter who starts it, who felt taunted, or who doesn't walk away, in fact the circumstances don't matter at all. You fight, and you're asked to leave, period. If the staff member felt too much in a spot or too endangered to throw them out, then he should have called the police. Time to enforce some policies, PF.
Andrea Maddux
9 months ago
I LOVE BEING ABLE TO GET IN AND GET OUT. THE STAFF IS GREAT AND LET YOU BE
Sherry Ebanks
9 months ago
Great facilities and good customer service. Thank you. Love the no judgement zone.
BILL HUGHES
9 months ago
Right now of course I'm excited to go each and every day to planet fitness and anticipate my enthusiasm to be maintained as I progress in my physical health. Such a nice diversion to life where you can focus on improving in a very important area which results in quality of life. Thank you Planet Fitness!