Crunch Fitness - Tustin offers exceptional value with its reasonable prices and friendly staff. Located in Larwin Square S.C., this gym caters to all fitness levels and goals. The atmosphere is positive, and the equipment is well-maintained with quick repairs when needed. Many members appreciate the easy cancellation process, which is a notable highlight.
Although the gym is relatively small, it is well-organized, featuring unique amenities like artificial turf and several squat racks. The customer service on-site is exemplary, but the off-site billing and customer service department needs improvement. Cleanliness in the locker rooms is another area needing attention.
Pros:
- Affordable membership pricing
- Friendly and supportive staff
- Positive and welcoming atmosphere
- Well-maintained and clean equipment
- Quick equipment repairs
- Good availability of squat racks and unique amenities like artificial turf
- Easy and quick cancellation process
- Diverse classes and professional trainers
- Ample parking space
- Free tanning included
Cons:
- Off-site billing and customer service issues
- Locker rooms need better cleaning
- Uncomfortable tight layout in some areas
Location / Contact
- Address: 502 E 1st St, Tustin, CA 92780, United States
- Phone:+1 714-734-2350
- Email:[email protected]
- Website:crunch.com
Rating Stats
Reviews (22)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 22 reviews.
The address is: 502 E 1st St, Tustin, CA 92780, United States .
The contact number is +1 714-734-2350
This service is listed under Gym .
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Stanley Maeschen
10 months ago
Friendly staff well-maintained equipment at a fair price. A great trainer Fernando for 3 months. Now doing yoga with Mel and Julie
Maxime Boissonneault
10 months ago
Everything you are looking for in a gym ! Friendly staff and managers, plenty of machines and super clean facilities ! Definitely recommend ! A+
Curbside Storage
10 months ago
Went in last night to try do a free trial as I recently moved into the area, the fella with a pony-tail was terrible. Didn't want to give a free trial and tried to push me into signing up straight away and pay the most expensive membership even though I clearly said I didn't want it and I would be going to the gym solo. Eventually said I agreed to sign up for the peak signup, however he told me to get the most expensive one again and cancel it tomorrow so he would get more money/commission. Shocking customer service and I've never been so pressurised in my life to sign up for something. Avoid this fella with the pony tail
Maria Camila Galindo
10 months ago
The best coaches and I love the hit/CrossFit classes
jay durelo
11 months ago
Matt has amazing customer service !!! He was super friendly and informative! His customer service is unmatched. Crunch needs to give him a raise asap !
Dharan Kadiyala
11 months ago
Didn’t realize they don’t have free weights racks for squats…
Dale C
1 year ago
This gym is great, it’s no frills, the vibe here is great, the price is reasonable. People of any fitness level and workout experience will fit in just fine and the patrons all keep to themselves and there is truly no judgment here.The billing and customer service department are atrocious though, it’s all off shore, anyone you speak to on the phone that’s not on site at that gym will barely speak English, they’re rude, the payment processing is goofy and slow. You make payment and it doesn’t come out of your account for 5 days, you miss a payment and the emails and phone calls border on harassment. I’d rather pay more and not deal with this stuff at a different gym, it bums me out that this is how it’s done here because I did feel at home working out at crunch but it only took a few months to get tired of dealing with the company outside of the gym.
Joseph Alan
1 year ago
Your fitness plans are awful btw what is age, goal age and health age poor marketting gimmick do better instead of spreading misinformation!! Do you've enough equipment to measure all that with just BMI ?? Since when did your gym start to predict cancer 😂 with BMI 😂😂😂😂😂😂😂. Hope the software you purchased from some consultancy company is making good money of it 😂. Still can't wrap my head around the fact that typing in BMI could show you the risks of cancer your company should win a noble price then. Nice gym and great staff just stick to that.
Michael Huynh
1 year ago
Gym with older equipment, primarily younger crowd. Parking is ample.For the price I gave it 4 stars. Would be 3 stars if it was 24 Hr Fitness pricing.
Alejandro Nunez
1 year ago
I was a member of this gym for a few months. It’s great for the price, staff is friendly. It’s a small gym but has enough equipment to be able to work out no matter what your goals are. I had to cancel and the manager was very nice and understanding. The process was really easy. I might be able to start going here again soon and I am choosing to come back to this gym because of my overall experience, including the easy cancellation process.