Esporta Fitness in Montclair, CA, offers a large facility with ample equipment and a child play room, catering to both fitness enthusiasts and parents. The gym features diverse equipment and an in-house muscle bar with protein shakes and green drinks. However, several users have raised concerns about malfunctioning equipment, cleanliness, and challenging membership cancellation policies.
While the gym's atmosphere can be positive and welcoming, persistent issues with broken equipment, a non-functional sauna and cold plunge, and unresponsive management overshadow its strengths. Customers also face frustrations with confusing membership deals and the need for in-person cancellations.
Pros:
- Large facility
- Ample equipment
- Child play room
- Protein shakes and green drinks
- Positive atmosphere
- Helpful employees
- Clean gym
- Short wait times during off-peak hours
Cons:
- Broken equipment
- Difficult cancellation process
- Management unresponsive
Location / Contact
- Address: 9385 Monte Vista Ave, Montclair, CA 91763, United States
- Phone:+1 909-625-2411
- Website:esportafitness.com
Rating Stats
Reviews (10)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 10 reviews.
The address is: 9385 Monte Vista Ave, Montclair, CA 91763, United States .
The contact number is +1 909-625-2411
This service is listed under Gym .
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Michael keys
2 years ago
Older equipment(treadmills). Very clean gym. Got a nice welcome from staff. Treadmills could use an upgrade for a 5 star review.
Joe Rockclimber
2 years ago
Equipment never gets fixed. Cold plunge has been down for 3 months. Suana is now down due to fire. Gym equipment is always taken. People sit on machines. Also, they won't let me cancel my membership in person. I have to speak to someone special. What kind of gym is this?
Cristian Garcia
2 years ago
I came last Monday to get a membership. The person at front desk tells me that the membership is 0/$30 but since it was the last day of the month, he recommended me to come the following day which was the 1st of the month. He said “we will have BETTER deals tomorrow, I recommend you to come tomorrow “ so I said ok cool thanks I’ll be back tomorrow and he asked me for my phone number. The next day Tuesday, a dude named Martin sends me a text. He said the same thing “come today 1st of the month we have better deals “. I showed up and I send a text back to Martin saying I was at the front desk already, someone else showed up named Giovanni. He starts helping me out and some other guy shows up named Trevor. And he says “Hey that’s Martin client” and Giovanni says “yes, I already let Martin know” so this guy Trevor starts Messaging Martin to let him know the situation and right away Giovanni asks him what is he doing and he replied “I’m letting Martin know” and Giovanni didn’t look happy about it.It was pretty awkward and intense hearing fight for their sale. Then Giovanni calls Martin, Martin shows up and they offer me the same deal as “Monday , the last day of the month” 0/$30 and I asked Martin “so what is the better deal of me coming in today?” And he started saying that the people at the front desk don’t know . So I got upset and I told him I’ll think about it and he got upset and left saying “ok, I’M NOT UNDER THE CLOCK RIGHT NOW SO SEE YOU LATER” very very very unprofessional! I do not recommend this place!
Ron Burgess
2 years ago
Esporta at one time was a pretty good gym but in the last 5 months has gone downhill completely. They're cold plung has been out for over 3 months. There's sauna Now doesn't work and several machines are broken. They allow people to camp out on the machines and do nothing about it. I've complained numerous occasions no one cares I asked that my membership be canceled and they told me I had to come back during a weekday between 9:00 and 5:00. Seems like everyone there has the authority to charge my card but when I want to cancel you have to go to Great extent to cancel your membership.
RivMartin
2 years ago
Good employees to help with questions and good attitude. Also has a good amount of equipment, only during peak hours you may have to wait a bit (in my experience here peak hrs usually 3pm-6pm). Another great thing is it has a child play room for gym parents or siblings. Haven't had any problems so far with my membership or employee.
Devyn Lado
2 years ago
LA Fitness has the worst business practice when it comes to cancellations but this location takes the cake. In order to cancel your membership, you must do so in person so that is what I did.Not only did they require I pay my dues to cancel, they proceeded to tell me after I charged my card that it couldn't be done that day. And that I had to come back in on Monday to "cancel"Despite being aware that their customer base consists primarily of working individuals, Esporta inconveniently restricts cancellations to business hours from Monday to Friday, 9-5, completely disregarding the fact that many customers would have to cancel a day's worth of work simply to end their membershipManagement, whether from Corporate or this location, decided to strategize on how to make this insanely difficult and awkward to cancel and to make matters worse, you have people like Martin who appear to get some perverse satisfaction from this.Martin, who called himself the manager, apparently doesn't have the authority to cancel memberships.How ironic? He'll take your card, charge it, send you receipts, give you the option to pause your account, but any mention of cancellation and he removes himself from being able to do so.If you have the authority to charge a card, you should have the authority to cancel a membership.I walked out of the gym unable to cancel and am writing this review to let others know of my experience. I urge potential customers to exercise caution before engaging with Esporta and these 2 at the front desk.Instead, I recommend signing up with Gympass which gives you access to over 100+ gyms across Los Angeles for the same price. By doing so, you can avoid the cancellation policies set forth by ESporta and avoid yourself of this experience like the one I had today.
Jairo Garcia
2 years ago
I got a membership specifically for therapy and recovery. With that said, I joined for the Ice plunge and suana. The ice plunge is out 7 out of 10 times that I visit. The suana is working 50% of the time that I arrive. In addition, worms were found by the pool side. I hope that management can resolve these issues. I understand that equipment and services are out from time to time. But the amount of time that these inclusions are not working properly is upsetting.
Kevin Gardner
2 years ago
Tons of equipment and space, downside is half the equipment is either broken or the weight pins were stolen so it's effectively broken. Nothing gets fixed in a timely manner and there is zero organization to the free weights so it's like walking through a minefield at times because nobody puts the equipment they use back or wipe it down. Gym gets the job done but is far from ideal.
Ken Marcacci
2 years ago
This place is a dump. Came here years ago, just wandered back in for a day pass. Same equipment they had a decade ago. Most of the cables are missing attachments. Poor lighting. Cable rack is rudimentary at best. 20 bucks for a day pass is trash. Not to mention the shameless rebranding attempt is pathetic.
Golden Energy
2 years ago
It's a huge gym lots of equipment they have a muscle bar with lots of different protein shakes and green drinks my only complaint is for it to be such a big gym there should have been more staff on the floor walking around making sure things are good there was a lot of weights just laying around the gym I only seen staff in the front.