Located at 1351 E 19th St, Upland, CA, LA Fitness offers a comprehensive range of gym facilities suitable for various fitness levels. The gym features extensive free weights, machines, and a spacious locker room. The Aqua aerobics classes, especially with instructor Rossanna G., are highly praised. Despite the convenient location and varied amenities, some members have raised concerns related to customer service and membership cancellation policies. The gym operates from 5 AM to 11 PM on weekdays, with reduced hours on weekends and holidays.
LA Fitness maintains a good standard of cleanliness and equipment availability. However, recurring issues such as the behavior of certain staff members and safety concerns remain. The gym also includes amenities like a pool and jacuzzi, which are well-maintained. Consider this gym for its diverse classes and facilities, but weigh the reported customer service issues in your decision.
Pros:
- Good selection of free weights and machines.
- Aqua aerobics with Rossanna G. is excellent.
- Bright and spacious locker room.
- Clean pool and jacuzzi.
- Ideal facility layout.
- Friendly staff.
- Clean and well-maintained gym.
- Equipment is usually available in the morning.
- Well-functioning mobile app for check-ins.
- Located conveniently in Colonies Crossroads.
Cons:
- Customer service issues reported frequently.
- Complicated and difficult membership cancellation process.
- Safety concerns with non-members in the facility.
Location / Contact
- Address: 1351 E 19th St, Upland, CA 91784, United States
- Phone:+1 909-985-1050
- Website:lafitness.com
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 20 reviews.
The address is: 1351 E 19th St, Upland, CA 91784, United States .
The contact number is +1 909-985-1050
This service is listed under Gym .
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Priscilla Montes
2 years ago
The only thing I didn’t like about this gym was that the water foundations inside the womens restrooms were not cold. Everything else was Immaculate. The set up in this gym is really nice as well. I loved just about everything and I still had more to explore ! Definitely going to be coming back to this gym
Sunil Srinivas Sukumar
2 years ago
This gym does not have enough equipment or anything for that matter to justify the daylight robbery they do in the name of a monthly membership fee. It sucks, and the cancelation policy is worse. They will make sure that they cheat as many …
Gregory Whorton
2 years ago
The staff is nice but it's kind of crowded and people take weights all around the gym and don't put them back. They should place signs reminding people and say it over the PA from time to time.
Daniel Bixby
2 years ago
I have been going to this gym for the past 18 years. I am pretty much fed up with it. The only reason I go, is because they still have the older stairmasters and the cycling classes are good. It is a JOKE when they close so early. Covid will never go away so just deal with it, stay open, hire good help, and stay open longer.
John Nunez
2 years ago
I have been coming here for about 6 months now for most of the week and it is always very clean, staff are friendly, and there is no problems with equipment. I love the layout of having the treadmills and ellipticals upstairs too, great gym.
Michael Wasiuk
2 years ago
The gym is very good overall. I canceled my son's membership over a year ago. They kept charging my credit card. I just noticed and canceled again. I called corporate and they said they would cancel my son when it was supposed to have done …
Shay Lorlel
2 years ago
I signed up a few weeks ago. I got helped with my membership by a girl with long black hair. She seems like she was more into herself Then she was into helping me. After she got done flipping her hair around and taking her time (about a …
Shayan Senaati
3 years ago
This is my favorite LA fitness in SoCal that I've visited of the 6 or so other clubs I've been to, facility-wise. The layout is ideal for me. La Verne and Playa Vista would be my follow-ups. Staff is generally nice, the membership deals aren't great, with a hidden annual fee in the 2nd month, and it's usually a cryptic battle to cancel a membership, typical of most commercial gyms. But the app works well to scan in at the front. COVID-wise: I wouldn't recommend going to any gym unless you are fully vaccinated (2 shots, 2 weeks out+). Mask wearing is a mixed bag, but most people wear the mask below their nose and usually only clean the cardio equipment, so don't expect to lift with a bunch of Faucis. Overall, if your expectations are reasonable, you'll have a good workout.
Jenna Drewitz
5 years ago
I recently joined this gym, I am getting married in a year and want to tone up my body. At times it gets pretty packed, but for the most part it is nice and not too busy. The machines seem fairly new and spread out in a nice way. The bikes …
Rachel Tillman
6 years ago
I loved coming to this gym! The manager is quite kind, approachable, and responsive. The locker room is also larger than others and so can accommodate several after an exercise class. Oh, but the real star is their Aqua, their water aerobics, Tuesday and Wednesday mornings at 9am. Rossanna G. is an incredible instructor, and hands down the best of the crew. She plays great music and it’s really more like a dance Aqua. Get ready to get your groove on, exercise, enjoy yourself, and enjoy all the benefits of water on your joints. Truly sad I moved out of the area to no longer attend. The pool and jacuzzi are nice and clean. I’ve never been concerned about their cleanliness. And the space is bright and full of light!