In-Shape Family Fitness

I've increased my rating from 3 to 4 stars based on the fact that they have dialed in the maintenance of the pool water over the last year. It used to be hit and miss on the clarity. The hot tub seems to always have an issue and is out of service quite often. When it is running, the water is maintained well. The front desk (especially in the mornings on the weekends) have very friendly staff.A full time parking lot attendant is needed as there are a lot of break ins. If this was added, I may be willing to give 5 stars.All in all, probably the best gym in Vallejo.

It has the potential of being a really nice gym. They have a pool, a spa and it's pretty decent all around, but when you get in the spa you're definitely going to gag. These hairballs, other unknown stuff, and flies have been floating around for over a week in the spa. I don't know how difficult it is to clean but somebody should do it.So today still floating hair etc that looks the same as before. The people in the spa are saying that the guy came and checked the chlorine level but they don't think he used the net. Well I don't think so either since the net is in the same position as it was when I posted my review and I noted where it was positioned by some markings on the poke and wherebit rests. The net also has tons of debris in it that's all dried up and sticking the net together. I gabbed the net myself and netted the spa. All they have to do is take one look at it I mean you can see it right away if there's hair and stuff in it and if they're out here just knit it out real quick... Set up a schedule several times a day maybe to clean it. It took me just a couple minutes including getting the net and taking pictures.The owner responded but I haven't had time to reply but I assume even without a reply they would handle the issue. Going down to 2 stars as staff is not up to the job apparently.Today spa wasb very clean. Someone did a nice job not a thing in it. Going to rate them a 4 up from 3 and 2... Keep it up

customer service is the worst. I an understand why they were sued

I have a question do we need to make a reservation to use the pool?

Honestly happy to have a outdoor gym..wr can finally hit the weights again thanks in shape!

Rude as heck, not the gym specifically, but customer service i keep getting overcharged and then when I make a complaint I get nothing but attitude! Worst customer service ever.

Ok let me get this first out of the way. I really love this gym. It's got all of the equipment and amenities i was looking for. The Staff are always kind, friendly, and helpful.Here is the reason for the one star. I had stopped going to the gym because they did not require masks while working out and the Delta variant started showing the ability to effect young kids, I have a 3yo and another on the way. Today I went back to the gym because over the weekend they announced that masks will be required effective immediately. Now instead of showing up to the gym and seeing everyone wearing masks I see about half of the patrons not wearing masks. One of the staff even stated, "if you think the morning is bad you should see the afternoon." The staff are not enforcing the new mask policy. You can set a policy, but if you don't enforce it than it's moot.I'm not risking my pregnant wife and child. I think it's irresponsible to do so. I am suspending my membership ASAP and will leave this review at one star till either 2 situations happen. Guaranteed enforcement of the mask policy, or COVID is no longer considered pandemic.

Great place. Four floors, never busy, and super clean! Gyms that have to many people turn me off. Only bad thing is when I came in today they made me where a mask..... For the first time. After aaaaalllll this time. I don't get it. It's a fake pandemic, everyone needs to wake up!

Great gym, staff is friendly and helpful and always cleaning, especially lately since it's under new management. It's reassuring to know that In-Shape is taking covid seriously. I've been a member since 2016 and this is the cleanest I've ever seen the gym since joining!Lots of equipment to help you reach your fitness goals, it's usually very orderly, although sometimes other gym patrons leave bars, weights, ect out of place. Even with the lack of consideration from those people staff walks through often to put things in order!The indoor pool, hot tubs and sauna are the nicest in Vallejo, and perhaps the nicest out of all the "in shape" locations in the area, Vallejo is very fortunate to have such a great health club.

Really a awesome gym and the best part is how clean this place is! Far better than the others I’ve been in and it never smells like corn chips! Thanks to the awesome custodian in the ladies locker room I feel comfortable with knowing it’s been cleaned and sanitized daily! My favorite gym and staff!!