Irvin Deutscher Family YMCA in Pleasant Hill offers a variety of fitness services, including an outdoor pool, basketball courts, and multiple classes. The facility is well-maintained, with staff known for their friendliness and adherence to safety protocols. However, some users report issues with management and inclusivity. Childcare services have been criticized for being inadequately staffed and overpriced. Though the gym has a lot to offer, areas like signage and customer service need improvement.

Pros:

  • Great outdoor pool and jacuzzi.
  • Wide array of fitness classes.
  • New pickleball courts.
  • Helpful and friendly staff.
  • Consistent safety protocols during COVID.
  • Well-maintained facilities.
  • Lovely swim instructors.
  • Good weight machine setup.
  • Clean environment.

Cons:

  • Unfriendly management.
  • Overpriced and understaffed childcare services.
  • Lack of clear signage and directions.

Location / Contact

Rating Stats

4.4

out of 5.0

1 reviews
5.0
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4.0
3 reviews
3.0
2 reviews
2.0
2 reviews
1.0

Reviews (10)

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Very clean and very helpful Staff. Lots to do here.

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I love this ymca! Has great classes, a wonderful outdoor pool and jacuzzi with water aerobic classes and now, new pickle ball courts! We spend lots of time at the Y!

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I have been taking my niece and nephew here for swim lessons. We are on week 2 and while the pool is lovely it is chaotic. As someone who was not at all familiar with the facility, there are no signs directing you where to park, where to enter or where the pool is located.Once inside there was no information on where the swim lessons were other than being told to go to the pool. The first week, I asked the teacher who was in the pool if I needed to check the kids in or how we get started. She didn't know had to ask so we wasted their lesson time getting things sorted out. They had set up tandem lessons for the kids rather than at the same time which was different from the email we had received. Then week 2 of lessons they switched instructors on us with no notice only saying the other instructor wasn't there.On the positive side, my niece loves working with Derek. The instructors have tolerated my nephew's half hour of screaming and protesting.

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I would love it. But i feel like there is a unwritten plan. I do not feel included. Almost, if i am an uncomfortable unconvince. For the price it should feel way more inclusive. Some of the seniors are very entitled and rude. I only have a limited time to work out. A couple of older gentlemen have told me, "i cannot use the equipment because they "planned on using it". Not cool. Not acceptable. I can't tell grown adults how to act. My son is doing swim lessons there. I want to n be comfortable doing classes here. We are here to stay. I want to feel more comfortable

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Ever since they got rid of the Sauna during covid, a d started closing at 8pm (because of covid) I really can't stand the place. They don't have enough leg machines either. I'm cancelling my membership.

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LEAVING HERE UPSET! Update! 3/02/2023 Tried to use the childcare and they couldnt handle the amount of small children in there and we could hear our daughter sobbing, after abot 21 minutes we left and were charged for the full hour, they have not been very considerate or helpful at the levels of management thus far. Awaiting a call back.ORIGINAL REVIEW:So there hottub is broken, empty, no date on when it will be working... they've removed the sauna and the racketball courts inside. The skatepark many years ago as well. It has been a place I've gone to since I was a very young child for child care and has been on a steady decline. Sad to say. Even the childcare is OVERPRICED, at 36 PER CHILD PER MONTH. At $6/per hour per child the maximum $36 monthly is per child NOT per family and thats over $100 additional a month, if i want to bring my kids during workout friendly childtimes which are only M W F 9- 11am... won't allow you to switch which child can attend the childcare as part of the $36/monthly threshold. I am part of a family membership for which I am grateful but this facility is the only option locally with a pool. The pool is not child friendly and they ALWAYS have the lap lanes up, even during "family swim" which only allowd my small children and I to wade around the stairs or one length of the pool. They've been twice (ages 2&4) and are already getting very bored and prefer to play in the hot showers over the pool it seems.YMCA you can do SO MUCH BETTER🤨🤨🤨🤨

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My dad is YMCA member for couple years now, he is +70 and lives in SJ. Also not very fluent in English, anyhow he wanted to use this facility this morning and was asked to leave because my dad is south bay member! I just checked YMCA membership handbook and there is no limitation on the where and which facility to use! So I am rating on behalf of my dad.

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Love the array of equipment, but wish the child care was open again.My friends & colleagues are signing up for the many other gyms which have reopened their child care services. When I asked the front desk person why they haven't, she said they're waiting on child vaccinations. Ummm...kids can get vaccinated now.

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I'm one of the few African American members at the gym. The manager is not the most friendly and welcoming in my opinion. I think her name is Laura - she has an office right by the dance studio. However all the other associates are very helpful and wonderful. Great gym otherwise.

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They've got an outdoor pool that's very well-maintained and the staff are total sweethearts. During Covid times, they've been good and consistent with safety protocols, to the point where it's probably the most comfortable/safe place I've been in besides my own house. Before Covid times, they've got a good weight machine setup and a bunch of good basketball courts.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 10 reviews.

The address is: 350 Civic Dr, Pleasant Hill, CA 94523, United States .

The contact number is +1 925-687-8900

This service is listed under Gym .

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