LA Fitness

Some kids club staff should not be around children. My son was traumatized and will no longer be left alone with others. After being there previously, we went to work out leaving a happy toddler and came back to a kid who loves everyone, crying in a corner with a bright red face sobbing with the workers phone in his hands and as soon as she heard me she ripped it out of his hands. Didn’t get one call that he was having a hard time. She was just sitting and talking with a group of girl workers while my baby was sitting in the corner crying alone. Also there were no other kids other than him and there was still a good 30- hour until the kids club closed. Do not recommend and wish I would have got footage of what happened but no one would help. He would scream and cry anytime we would mention going to work out or say the word play place because that’s what we called. He would beg us not to bring him. This happened about 2 years ago and I posted this before but it seems reviews are being deleted. There was 2 very nice male workers there at the time though. They need actual daycare workers, and not just staff they switch out to fill in. Very gross they do not put in the effort to make sure the kids are safe and in good hands.

they will not tell you about the annual fee when you open a account. if you get monthly it will be about 150 dollars after deposit and first mont and stupid annual after two weeks. if you dont pay it they hold your account hostage. annual fee for a monthly account that probably wouldnt even get used up that much

I enjoyed my experience working out at various LA locations, but then moved and needed to cancel and they made it SO difficult to cancel. You can only do so with a manager between 9 AM-5 PM, Mon-Fri. So during most people's normal working hours. For a process that should "only take 2 minutes" why does this need to inconvenience a member by requiring them to leave work early or come on their lunch? Oh but instead of cancelling you can pay $10 a month for as long as you need, to NOT workout there but to hold your spot in case you want to return one day and not go through the sign up process again...Ridiculous. Sadly just another money-hungry commercial gym.

After a membership of over 5 years, this is the worst club management I've ever encountered. They make changes that are not welcoming or appropriate for their existing members, like removing the stretching area from the mirrored area, and forcing all floor work to the center of attention. Decisions to hold classes during high capcity times in the pool was the last straw for me. Run away from this place and take your money with you. They don't earn the one star I gave them. Their latest management does not have your health in mind, only capturing new members.

Pool is too hot and dirty. Measured 85F today, you can't swim at speed at that heat. It's very murky, can't really see the other side underwater. Floating stuff, dirt on the floor. Several of us complained for months but mgmt seems uninterested. Some light renovation lately but black mold remains on shower curtains and shower tiles. Sad.

Not only is their pool always dirty and disgusting they now have children's swim lessons Monday, Tuesday and Wednesdays from 4pm-7:30pm. This closes an entire lane for swimmers. So now we have to wait for lanes to open to swim. With this swim school, there were dirty diapers and changing tables on the pool deck. The paint is peeling off the walls, they have ants and the floors are moldy. LA Fitness Hazel Dell is the Walmart of local gyms.

I’m very disappointed in staff, specifically Brian and their manager. I was intentionally mislead about costs associated with adding family members, specifically if it was the same cost to add them at sign up, or further down the road. I very specifically asked three separate times and when confronted about the situation Brian who signed me up was beyond apathetic about the whole deal. No refunds, no apologies, no interest in my concerns. Feels like I was scammed and would have said anything to sign me up in that moment, which is not how you want to feel spending $100+ on a gym membership.

This place could easily be 5 stars, I joined right before the revamp they did and at the time they would have tables set out with cleaning equipment for people to use. So I assumed that they would be adding more cleaning stations with the remodel but since reopening they don’t even have the tables set up anymore with the spray bottles. It’s back to the foam stations which are nowhere near most of the equipment(I think there’s 2 in the entire bottom floor) and horribly inadequate as it takes several pumps to even get a paper towel wet and several more to get it to transfer for cleaning. The last few times I’ve gone no one cleans up after themselves which would have been disgusting even before the pandemic and the entire place smelled of musk and sweat. Having worked in several gyms for nearly a decade I can honestly say I’ve never been in a gym where cleanliness was not a priority and yet that’s how it seems here. This location is perfect for me as it is close to work and has a kids club but I’ll probably be cancelling my membership and workout at Crunch again or check out Golds because it is not worth getting MRSA to workout.

Pros: Fairly good equipment and plenty of it, for the times I visit (lunchtime or evening). I typically only do cardio, as I do weights at home. So I can’t speak for the weight area, but it appears to be done well. I joined right after they did a remodel of the main area of the club in March 2023, and that area looks pretty great.Cons: The dry sauna in the Men’s locker room is tiny. It doesn’t fit more than about 6-7 people at a time. It also smells like it never gets cleaned.The showers are really nasty. Some of the stalls have black mold growing in them and many have shower heads so old they only release 30% of the water they should due to mineral buildup.I realize it can be hard to keep public showers clean, but it looks like they have not been deep cleaned in years. Almost every stall could use at least a new shower head and hardware, and a deep clean for basic usability. The shower curtains look like they have never been cleaned and many are stained and yellowing. I would happily pay $10-20 more a month for my membership if they would completely gut and update the showers and dry sauna. I hope this is the next remodel they have planned, because I feel dirtier coming out of the shower area than when I go in. I would highly recommend shower shoes.To get from the locker room area to the shower, dry sauna, and pool you have to enter a code of 1234 to open the locked door. This is completely pointless and is just another area to gather more germs and slows everyone down. On the other side of that same door you have to press a magnetic button to open the door to get back to the locker room area.Summary: If you want a gym with fairly decent cardio equipment this will do. As of May 2023, I highly recommend to showering at home. The entire shower area is disgusting and full of mold. Some shower stalls are completely unusable, and the dry sauna is tiny and dirty. I will be looking for a new gym unless the showers get a massive overhaul very soon.

The gym is good the hours and amenities hit the mark for most of your fitness needs. But I'm writing this review and giving 5 stars for the Amazing Trainer Travis!!! Before working out with him I had a constant sore back and could feel every bit of my 40 plus years of age. But now I feel better then ever and only look forward to getting in even better shape. He is smart, and thoughtfully provides information pertinent to your personal fitness journey. So if you want to get in shape and feel good go to Travis!!!