Mt. Trashmore Family YMCA offers a range of fitness equipment and facilities, including a cardio theater and outdoor pool. Many users praise the friendly and long-term staff, along with the variety of programs and classes available, particularly the childcare services. While some customers appreciate the welcoming atmosphere, many feel the gym struggles with cleanliness and consistent service hours, especially for amenities like the sauna and pool.
Addressing the needs of families and individuals alike, this YMCA provides a good range of activities. However, customers have faced issues with the sauna, inconsistent hours, and cleanliness, leading to mixed reviews.
Pros:
- Friendly and long-term staff.
- Good variety of programs and classes.
- Excellent childcare services.
- Cardio theater is popular.
- Welcoming atmosphere.
- Suitable for special needs accommodations.
- Accessible parking.
- Helpful and attentive staff for special needs.
- Multiple positive reviews on lifeguards.
Cons:
- Inconsistent operation hours for the sauna and pool.
- Cleanliness issues in locker rooms and pool area.
- Poor customer service interactions at the front desk.
Location / Contact
- Address: 4441 South Blvd, Virginia Beach, VA 23452, United States
- Phone:+1 757-456-9622
- Website:ymcashr.org
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 60 reviews.
The address is: 4441 South Blvd, Virginia Beach, VA 23452, United States .
The contact number is +1 757-456-9622
This service is listed under Gym .
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Irma Tai
4 years ago
I paid for private swimming class, I miss 5h3 1st Monday of 5his month only had 3 classes with a student swim instructor, still charge $80.00 that I feel was thrown away did not learn anything! I should at least got my 4th lesson!
Tanise Talmadge
4 years ago
The pool looks like it has not been cleaned in years. Is brown at the bottom of the pool in the spill over siding. The water seemed like it needed more chlorine. The lockerooms should be cleaned more often during the pandemic there was lots of hair and other debris on the floor and my husband said the men's locker room smells of urine. Given that people pay for these memberships the cleanliness and experience should be better. I will not be using the indoor facility again.
Luke Stacy
5 years ago
Emerick raineyriofrio
5 years ago
Hi Riah, thank you so much for sharing your positive experience at the Mt. Trashmore Family YMCA. We look forward to seeing you again soon.
Courtney RaineyRiofrio
5 years ago
Staff is nice, and attentive, the place is a bit old looking as it could use some TLC - but everything inside works and the new management for pool is getting better at helping others
Barbara Sanders
5 years ago
I joined the Mount Trashmore YMCA in March I was able to go one time on a Friday they close the doors on Monday due to the Coronavirus I was charged 75 for the full month that I didn't even get to use I put my account on suspension during the virus and just found out that they resume the billing on June 11th however the Mount Trashmore YMCA is only open for outdoor activities and I'm still charged $75 so that's two months that I cannot use the YMCA that I'm being charged for I should have been credited the first month of the $75 and I do not want to do outdoor classes so I should not have to pay until the YMCA opens and yet there is no one to call about this very angry
Mary Jane McCarthy
5 years ago
This Is Eileen Lee her daughter, MT Y is a very nice place. The staff is Considerate kind and helpful. I totally enjoy my connection there when I am visiting my Mother from Eastern Shore.
Julia Sedaca
5 years ago
The YMCA at Mount Trashmore had to close down today for the rest of the week because one of the counselors have Covid19. I did not get any official notification. My grandson goes there.
Mo smith
5 years ago
Nice place overall but the workers seem to not are about you and they are not always on the same page when it comes to what time certain things are open, especially the gym. Wen i call up there they tell me the gym is open but when i get there the gym is not always open. But besides some of the staff and not being on the same page everything is pretty good.
Lincoln Virginia
6 years ago