DICK'S Sporting Goods in Visalia, CA, offers a wide range of sporting goods and equipment in a well-organized, clean store. Customers appreciate the vast selection, especially for popular brands like Nike, and the regular sales. While some employees provide exceptional service, others have been noted for their lack of attentiveness and friendliness. Shoppers have reported both positive and negative experiences with the staff's helpfulness and knowledge.

For those looking to return items, the store's return policy can be a hassle without a receipt. However, many enjoy browsing the store, thanks to its tidy layout and good product availability. Despite its drawbacks, the store remains a favorite for dedicated sports enthusiasts in the area.

Pros:

  • Wide selection of sporting goods and brands.
  • Store is clean and well-organized.
  • Regular sales and promotions.
  • Helpful staff members for specific needs.
  • Good customer service in some departments.
  • Convenient store hours, open every day.
  • Great prices on some own-brand items.
  • Pleasant and friendly shopping environment.
  • Special seasonal items available.
  • Personal assistance in specialized departments, like golf.

Cons:

  • Inconsistent customer service.
  • Strict return policy requires a receipt.
  • Higher prices on certain items.

Description

Sporting goods chain with equipment, apparel & footwear for athletics, outdoor recreation & fitness.

Location / Contact

Rating Stats

4.0

out of 5.0

2 reviews
5.0
6 reviews
4.0
9 reviews
3.0
3 reviews
2.0
0 reviews
1.0

Reviews (20)

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Associates knew very little about running shoes. They knew more than the place in the mall that said "all running shoes are the same." They don't know the products well but we're friendly and tried to help.

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The manager at the registers refuse to take my coins and gave me .99 cents in change. She said her register is going to be off. Learn to count and it wouldn’t be off

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Excellent help today by Scott in the golf department. The online survey system was down, but his customer service was not. Thanks Scott for the personal assistance, the club advise, and helping me test the club set I purchased. I would give you 10 Stars if I could!

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Went to purchase some hiking shoes. They have a pretty good selection of shoes to chose from. The store was pretty clean and the workers were nice. Only gripe was no one was working the footwear department that day, so I really couldn't get …

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SUPERB STORE! The employees are nice and helpful, the store is organized VERY well, and is kept clean. Everything is easy to find with seasonal items, and non seasonal. I came for the yeti's AND OH MY GOSH, DO THEY HAVE YETI'S!! They have every shape, color, and size! I was MORE than impressed! I will definitely go back when I need something from here!!

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Good customer service, associates were very helpful. Good selection of camping gear. Best time to shop, early morning.

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My husband came to this location at 7pm, they close at 9, he had an issue with one of the workers working the golf section. The guy was being super rude about a purchase he was asking about so he left. This was about a month ago. We said we …

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Be careful and look at their sale signs posted on the shelves in this store. We tried to buy 2 Wilson basketballs that were 50% off. When we got to the register, we were charged full price and we're told there was no sale. I went to the …

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Went to buy my son's 1st fishing pole. The staff member learned that it had been awhile since I went myself and tying the hook was a little fuzzy. Nicely, he took us over to the counter and walked me back through the proper way to tie the line. Not a big deal--but was real nice customer service.

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Went in to "look around" i noticed the employee's were busy helping other customers... the store had only been open a short time. I ended up buying 2 guns because the sale was right. Friendly staff. The young man at the gun counter was professional and tended my questions well. I would shop there again for sure.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.0-star.

This business has 20 reviews.

The address is: 3637 S Mooney Blvd, Visalia, CA 93277, United States .

The contact number is +1 559-636-0633

This service is listed under Sporting Goods Store .

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