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Max Fitness in Warner Robins, GA, offers a broad range of facilities, including extensive cardio equipment, a large pool, and group fitness classes. The gym is highly praised for its friendly staff and clean environment, with trainers like Brent and Ara receiving special mentions for their exceptional service. Despite being a busy facility, members appreciate the quality of equipment and the inclusion of services like a hydrojet massage and sauna. However, issues with the cancellation process and inconsistent personal training service have been noted by several members.

Overall, Max Fitness provides a motivating and supportive environment for workouts, with a variety of membership plans to suit different needs.

Pros:

  • Friendly and professional staff
  • Clean and well-maintained facilities
  • Wide variety of fitness equipment
  • Group fitness classes included with memberships
  • Childcare services available
  • Large pool and sauna
  • Hydrojet massage chairs
  • Motivating and supportive environment
  • Reasonably priced membership plans
  • Exceptional trainers like Brent and Ara

Cons:

  • Issues with membership cancellation
  • Inconsistent personal training service
  • Gym can be very crowded, especially during peak times

Location / Contact

Rating Stats

4.2

out of 5.0

6 reviews
5.0
1 reviews
4.0
1 reviews
3.0
2 reviews
2.0
10 reviews
1.0

Reviews (20)

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Good place to work out, and very convenient, but they need more bench seating so patrons don't have to sit on the equipment for 5 minutes looking at their phones between their 30-second exercises.

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Been going here for about 6 months. The price is incredible, the staff is amazing, and the equipment is great. It’s wonderful having the child care option available. I’d like to give special recognition to one of their trainers, Brent. I watched him save a man’s life, after finding him passed out in the sauna. He pulled him out and provided immediate care while having another member call 911. The EMT said that had the man been there another 5 minutes they would have been too late to save him. With that kind of amazing care and professionalism, I feel safe highly recommending Max Fitness to anyone.

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So I tried to cancel and they refuse to cancel. I became sick and said I will make payments but need you to cancel but refuse to work with me. They said they will send to collections. I said ok, since you won't work with me that is fine. Then they proceeded to call me rude and act like I didn't want to work with them. So I told them, I was sick and can't do what you want so what were you expecting? Don't call me rude. If you would like to challenge this review though, max fitness, I will post the emails showing I tried but you were the ones not letting it happen and not working with us. Every email. Including the email I had lots of people read saying it wasn't rude it was allowing you to do what you thought was needed and not fighting. So, you made this about me being rude, I make this about you not wanting to let people cancel when they become ill.

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Great facilities and customer service UNTIL YOU NEED TO CANCEL YOUR MEMBERSHIP. We’re a military family who were re-stationed to another state and needed to cancel our membership. Two months later and Max Fitness still refusing to refund the two months we were over-charged. Very unfortunate because I doubt the owner (very great individual) knows how his billing department is treating his customers.

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Not a fan of max fitness tbh. I was on their personal training plan and was Unhappy the entire time. My 1st pt would constantly cancel on me. one time he canceled on me to take his girlfriend to savanna... eventually he dropped me as a client because he was leaving. he didn't get me set up with anyone else. I had to go in an talk to the front to help me pair with a new pt. The new pt was so much better but same thing just unconsistant thank God i was moving soon so I could cancel I would not recommend personal training. The gym is over crowded with teens only thing enjoyed was the classes.

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Fantastic Place. Very Clean. The employees are always nice and helpful. Especially Ara who is the Group Fitness Classes Instructor. Ara is amazing group fitness instructor and will help you to feel better physically. Thus, the group classes are great and I believe are part of your membership.Plenty of exercise equipment. Sometimes Max Fitness is busy probably because people like this place. We love it. The plans are reasonably priced. Pool is clean and water is always nice.Thank you Max Fitness for being a great place! A+

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Exceptional customer service! Avree Dean and Kaleb Warren took the time to resolve an unexpected issue I was having with my account. They were kind, patient, understanding and very professional. I would definitely recommend communicating with them if you ever face any account issues. Thanks Avree and Kaleb!

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The gym is very busy, but tons of cardio equipment, large pool, sauna, tanning beds, multiple squat racks, deadlifting platforms, bench's, plenty of machines, they have it all. I avoid peak times, but even when there were a lot of cars, there was still plenty of availability.

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For the most part, decent overall gym. Pick your hours wisely as certain times of the day the building becomes flood with middle/high school kids just kind of standing around taking up space. Recommendation that during swim classes, keep one lane open so people not interested in class can still swim.

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It’s alright. Crunch fitness is going to really take away a lot of the crowd from here. Sauna is way too small, and the floors are dirty in there. Closing the gym at 6pm and 5pm on the weekends is ridiculous. Great weight room, but way too packed. Water pressure in the restroom is way too low. I can barely clean my hands lol. Not a bad gym, but I’m glad that I’m leaving to a better gym opening up. (Crunch Fitness) Staff was always nice here though, but they just need to make a few adjustments and I feel like it will improve their ratings.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.2-star.

This business has 20 reviews.

The address is: 112 Sutherlin Dr, Warner Robins, GA 31088, United States .

The contact number is +1 478-313-5225

This service is listed under Gym .

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