Snap Fitness Ferndale offers a convenient and comprehensive gym experience at 23000 Woodward Ave, Ferndale, MI. The gym stands out for its 24/7 access, accommodating busy schedules and providing flexibility. The facility features a wide range of equipment including cardio machines, free weights, strength machines, and a functional fitness studio. The clean and well-maintained environment, along with free parking, adds to the overall appealing experience.
Members praise the friendly and knowledgeable staff, particularly the owner Dallas and trainer Chris, who create a welcoming atmosphere. Customer reviews highlight the gym's small size with all essential amenities, but some report issues with cleanliness, maintenance, and customer service. Despite these shortcomings, many find it an affordable and viable option for staying fit.
Pros:
- Open 24/7, convenient for all schedules
- Wide variety of equipment
- Friendly and knowledgeable staff
- Free parking available
- Clean environment
- Functional fitness studio
- Diverse classes and group sessions
- Helpful and supportive trainers
- Affordable membership rates
- Never overly crowded
Cons:
- Issues with cleanliness and maintenance
- Difficult membership cancellation process
- Some complaints about customer service
Location / Contact
- Address: 23000 Woodward Ave, Ferndale, MI 48220, United States
- Phone:+1 248-399-4030
- Email:[email protected]
- Website:snapfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 60 reviews.
The address is: 23000 Woodward Ave, Ferndale, MI 48220, United States .
The contact number is +1 248-399-4030
This service is listed under Gym .
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max vo
1 year ago
Best gym in ferndale! Small, convenient and open 24/7!
Daniel Finley
1 year ago
All employees are eager to help or add advice. Place is clean. Plenty of exercise equipment and not crowded at the times I go. Plenty of wipes to wipe down the machines after you use them.
kellysp14
1 year ago
Impossible to cancel your membership. Poor customer service. Nobody wants to answer the phone. You can get a much better gym experience other places for the same price.
Alex
1 year ago
Great spot. Simple, neighborhood gym. Chris is nice, helpful, and promotes a good vibe. Its a nice chill spot to put in work. Everyone is respectful.
Tomika Johnson
1 year ago
I arrived at this place to see if I can get a member ship and one of the the customer ask me what make you want to attend here, I ask him if he was the owner he said no and close the door , I walked away like i.dont wont to execute any where that people still have hate for people, I didn't feel comfortable.
Matthew Gezewich
1 year ago
Fantastic establishment. Very friendly and helpful staff. This gym is smaller than most commercial/corporate gyms, but carries absolutely everything needed for intense weight lifting and cardio sessions, plus a whole lot extra (personally I'm a big fan of the heavy punching bag in the back room). If you're trying to make progress and get in shape, and are tired of crowded gyms where you often wait in line to use the machine you need, I highly recommend checking this place out. Chris gave me the tour and got me setup, and the other staff members are just as awesome. I'd give 7 out of 5 stars if I could.
Tmajor Fitness
1 year ago
Today I went to this Snap Fitness to pickup my access card and I was treated so poorly and unappreciated as a paying customer. I was rudely approached by the woman who work there and she was very disrespectful and rude in her tone we were we conducting business. I was a member years ago and the service and quality of customer service was way better also the quality of people was different then also. Don't waste your time or money on businesses and people who don't give you the quality you deserve or paying for.
Drew Galasso
1 year ago
Read all the one star reviews - they will continue to charge you months after you've fulfilled your contractual duties to cancel this service. Management requested we come in and cancel in person, but weren't even in the building during scheduled work hours. Not a nice enough gym for this level of hassle.
Fokkerd3red
1 year ago
I've been working out at this facility for one year and I love it. Especially since it's open 24 hours. The place is clean and there's a wide selection of weight equipment along with stair steppers and many stationary resistance machines.
Christine Foreman
2 years ago
Thank you for the review and for being a part of our fitness family!