Snap Fitness Ferndale offers a convenient and comprehensive gym experience at 23000 Woodward Ave, Ferndale, MI. The gym stands out for its 24/7 access, accommodating busy schedules and providing flexibility. The facility features a wide range of equipment including cardio machines, free weights, strength machines, and a functional fitness studio. The clean and well-maintained environment, along with free parking, adds to the overall appealing experience.
Members praise the friendly and knowledgeable staff, particularly the owner Dallas and trainer Chris, who create a welcoming atmosphere. Customer reviews highlight the gym's small size with all essential amenities, but some report issues with cleanliness, maintenance, and customer service. Despite these shortcomings, many find it an affordable and viable option for staying fit.
Pros:
- Open 24/7, convenient for all schedules
- Wide variety of equipment
- Friendly and knowledgeable staff
- Free parking available
- Clean environment
- Functional fitness studio
- Diverse classes and group sessions
- Helpful and supportive trainers
- Affordable membership rates
- Never overly crowded
Cons:
- Issues with cleanliness and maintenance
- Difficult membership cancellation process
- Some complaints about customer service
Location / Contact
- Address: 23000 Woodward Ave, Ferndale, MI 48220, United States
- Phone:+1 248-399-4030
- Email:[email protected]
- Website:snapfitness.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 60 reviews.
The address is: 23000 Woodward Ave, Ferndale, MI 48220, United States .
The contact number is +1 248-399-4030
This service is listed under Gym .
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LoyalMarie
2 years ago
Harvey C Caddell
2 years ago
Like family
Frankee Thomas
2 years ago
I've been trying to cancel my membership for 6 months here. I've experienced a total lack of communication in every way possible, starting with the fact that they ignored my emails and refused to answer or return my calls six months ago when I initially tried to cancel my membership. They finally started calling me, multiple times a day, when my credit card expired, and all of a sudden, their emails and phones seem to work again, when they need money. About a month or so ago, I was finally able to speak to someone on the phone, who told me I needed to come in, in person, to cancel my membership. Okay, I thought, and I did do just that. At no time did anyone tell me that they were sending my "balance" to collections, until today. So now, I have a nearly $100 balance in collections, affecting my credit because of their poor communication, and shoddy professionalism.The fact that we're in the midst of an international pandemic, and I've been laid off for an entire year, really adds to my disappointment with this company.
Rhonda moses
3 years ago
To small and limited service.
Jeremiah Pool
4 years ago
Megan Lengyel
4 years ago
It's so humid it makes you sick to even run. Like its winter and it is so humid it's like you're in a sauna. There's no excuse. This is suppose to be a gym. What the hell.
Floretta Wooten
4 years ago
It ok not like the big gyms that im use to
Don Geiner
4 years ago
The office is never open when they are supposed to be.
james williams
4 years ago
Goooood gym
Ruppi Hehar
4 years ago
I joined snap fitness about one year ago because of the convenience of the location and its hours (open 24 hours!!). With my work schedule it was important to have a gym that was open when I needed it to be. The training staff is great and there are multiple small group sessions you can join in on for free! Overall a great gym to join!