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Healthtrax Fitness & Wellness in East Greenwich offers a well-equipped facility with a wide range of equipment and fitness classes. The gym boasts cleanliness, a friendly staff, and a variety of group classes including Zumba, Les Mills, and spinning. Features like a sauna, Cardio Cinema, and towel service add to its appeal. Members appreciate the professional and supportive trainers who help achieve fitness goals.

Despite its many positives, some members have expressed dissatisfaction with the operating hours and customer service. Inconsistent cleanliness and equipment maintenance have also been noted by a few. Overall, Healthtrax provides a comprehensive fitness experience but has areas that could benefit from improvements.

Pros:

  • Clean and well-maintained facilities.
  • Friendly and professional staff.
  • Wide variety of equipment and classes.
  • Les Mills, yoga, Zumba, and spinning classes available.
  • Cardio Cinema for entertainment during workouts.
  • Sauna in the locker room.
  • Towel service provided.
  • Dedicated women-only area.
  • Excellent personal trainers.
  • Convenient location next to Dave's Market.

Cons:

  • Inconsistent operating hours.
  • Occasional cleanliness and maintenance issues.
  • Concerns about customer service and management responsiveness.

Location / Contact

Rating Stats

4.0

out of 5.0

11 reviews
5.0
1 reviews
4.0
4 reviews
3.0
6 reviews
2.0
38 reviews
1.0

Reviews (60)

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Very big facility. Good Gym manager Aj. Great responsive trainers. Happening workouts.

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I wouldn’t bother leaving accurate reviews here of their horrible customer service since for some reason they keep getting deleted and flagged. If they are so concerned about my bad review they might want to just improve their business.

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Excellent health club and gym with nice facilities and good staff.

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Lots of equipment, supportive staff, great community, great gym

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Very good facility in a good location right off route 4 and I-95 in East Greenwich. They have a wide variety of equipment, both free weights and elliptical machines of every sort. They offer spinning, the full Les Mills program, and a wide variety of other classes including yoga. Locker room facilities are decent, showers and suana could be a bit cleaner, but overall this is a very good gym. Instructors are all great, helpful and very positive. New members I believe get a free session with one of the trainers, definitely take advantage of this as they will give you a full rundown of the equipment and the class offerings. The Cardio Cinema in the back of the gym is nice if you just want to get on a treadmill and watch a newly released film. They offer towel service, and also have a fountain for water bottle fill up. This is a women friendly gym, they have a area in the back of the gym that is for women only. Right next door to Dave's Market so it's very convenient to work out and then grab groceries on the way home.

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Excellent gym to belong to. The staff is friendly and accommodating, and the kidzone staff takes excellent care of my daughter.

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Expensive but a very well equipped gym with plenty of other activities, basketball raquetball, etc. Well worth the money

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Great gym, tons of up to date equipment and amenities. Staff is super friendly as well. Only downside is there’s no pool at this location. Not a discount gym but the value is there.

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If could give them a 0 star rating I would, 1 star is too high. This is all related to bad customer service, I have been there 2 times and called numerous times. My original Contract from Gold's Gym ( that is now out of business) expired and they keep changing me the membership fee and the fees keep going up! No one can find the contract or turn off the automatic payment.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.0-star.

This business has 60 reviews.

The address is: 1000 Division St, East Greenwich, RI 02818, United States .

The contact number is +1 401-223-4444

This service is listed under Gym .

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