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WOW! Work Out World of East Providence offers a spacious, well-equipped gym located at Wampanoag Plaza. The facility is clean, and the staff is known to be friendly and helpful. Members enjoy a wide variety of equipment and dedicated workout areas, including a women's section. Despite some challenges with customer service and personal training from Redwood, it remains a popular choice for both casual and serious fitness enthusiasts.

However, members have reported difficulties with canceling memberships and complaints about inconsistent personal training services. While the facility's amenities and cleanliness receive high praise, potential customers need to keep these concerns in mind.

Pros:

  • Spacious and well-equipped gym.
  • Friendly and helpful staff.
  • Clean facility.
  • Separate women's workout area.
  • Wide variety of equipment.
  • Knowledgeable trainers.
  • Dedicated personal training room.
  • Positive long-term member experiences.
  • Convenient location.
  • Membership perks available.

Cons:

  • Difficult membership cancellation process.
  • Inconsistent service from Redwood Personal Training.
  • Limited late-night hours on weekends.

Location / Contact

Rating Stats

3.8

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1.0

Reviews (10)

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It’s a good place if you like working out with old dog toys

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WOW gym itself isn’t bad however after dealing with the company they use for personal training I’m having major issues. Redwood Personal Training does SHADY business. I advise anyone who is considering it to not. It has been so difficult to get in touch with someone who is in charge at Redwood to get resolution. The trainers come and go as well as the managers. In the past few months I’ve encountered about 6 different staff members. There is no consistency. At this point the company owes me money and I’m still seeking resolution. Again I advise against signing up with this company.

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Súper friendly staff and great facility !I just became a member and love it already more than Planet fitnessalthough a bit more expensive,but worth and i would definitely recommend this gym because it's large and has agreat variety of equipment and membership perksthat i have not taken advantage of yet,but know they are available!although I i wouldn't mind talking to other members a little more..,I plan to keep my membership for another year or two!its a great place over all,music is at bit outdated,depending on the staff at the time..

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Will be ending my membership here because members complain too much. You can’t do anything here might as well call it planet fitness and have a pitty lunk alarm. I’m an individual that literally comes in, plug in my headphones and focus on my training, don’t really mingle and the manager has now brought up sooo many issues to me that involve my presence at the gym. You’ve upgraded some of your equipment for what? People are going to leave. If I can’t go to a squat rack with my bag and record myself training to make sure my form is correct then I will happily go to a gym that HELPS their members actually feel motivated. If you are serious about your training you do not need this atmosphere.

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I went to WOW for my evaluation today and Ira, Sarah and Ariel were extremely knowledgeable and helpful! Gave a full tour and explained was everything in detail. Look forward to getting to work!

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The staff if friendly but i canceled my membership MONTHS ago and im still getting told if i dont pay the 93 dollars they are sending it to collections. Awful gym i wish i never signed up. I had a month to month contract i signed up for and now im being told i need to show proof of injury or sickness to cancel, what an awuful service man.

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Canceling is too much of a hassle here, and their personal training program isn’t worth the money at all. I invested a lot of money into the personal training program and my goal was to develop education on how to work out in a healthy way so I don’t hurt myself trying to change my lifestyle, and I honestly don’t feel like I learned much in regards to how much money I invested. There were also times where I started late with my trainer because they were running late with another client and I didn’t get the full time I had paid for due to poor time management on their part. I’m very unsatisfied.

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This gym is decent especially since it has a women's section but after COVID their hours never went back to the usual 1 am and they close at 4 pm on weekends. I had a membership mainly because of the flexible hours. May be looking for other gyms as I prefer going late at night.

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I had a bad experience with personal training here. Beware of Redwood personal training at this gym. They lock you in a 12 month contract with fees and you’ll have to pay hundreds in termination fees to get out of your contract

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Very clean gym. I've been a member for over 7 years. I love the women's workout room and the new personal training room. My trainer Ryan Handlin is hands down the best trainer I have had (I have had 5 over the years). Very knowledgeable and always explains each workout, corrects my posture and gives me confidence that I can do the workouts on my own, instead of me using the same machines over and over when I am working out on my own.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.8-star.

This business has 10 reviews.

The address is: 1925 Pawtucket Ave, East Providence, RI 02914, United States .

The contact number is +1 401-434-1122

This service is listed under Fitness Center .

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