Ultimate Ninjas Libertyville

OUTSTANDING!! Staff is wonderful!! My grandson loved celebrating with 14 of his closest friends!!! THANK YOU SO MUCH!!!

My daughter went here for a birthday party and she loved it. I'll probably bring her back on a winter weekend when she needs to burn off some energy!

This is a tough review to write and the two stars is really aimed at the kids classes. Overall, the Ultimate Ninjas Libertyville location has a lot going for it. It is very clean with lots of fun equipment for both kids and adults. My 10 year old daughter had many great experiences here at open gym and birthday parties in the past.Based on the past positive experiences we signed her up for a weeknight class. The classes started well but went downhill over the next two months. Our daughter started telling us how she didn't want to go anymore because of another girl in the class who had been bullying her each week which included shoving on and off the obstacles, verbal abuse and at one point a foot to her head. We encouraged her to tell the staff anytime this happened. She did tell the instructors multiple times but no action was taken and the behaviors continued.I observed her final class and although no bullying took place that night, I could see the supervision of the classes was very lax and created an environment where trouble could fester. Kids were frequently leaving their designated areas and playing on other equipment and the young staff didn't seem interested in keeping order or doing much instructing. The group sizes are reasonable (10 kids or less) and the staff should have no trouble keeping watch over the kids. Maybe better training on how to deal with bad behavior?The classes are slow paced with lots of idle wait time in line to use the next obstacle. For a 50 minute $25 class, the first 10 minutes are stretching, the next 30 minutes are obstacle rotations and the final 10 are exercises and free time. Our kid never came home with a sweat. It would be great if the classes could incorporate more aerobic components where the kids are running and moving more. Maybe obstacle circuits where they are encouraged to move quickly and compete with the rest of their group.I did talk with Mike when canceling and let our daughter explain what happened in her classes. He was genuinely interested in hearing about what happened and suggested changing classes since that time slot can get a little crazy. He said he wanted to know anytime an instructor did not take action when kids are bullying. The offer to switch classes was appreciated but, for the reasons listed above, I don't have confidence that a new class will solve the underlying staff/supervision issues.

It's broken down into sections and time limits. I like the fact that they had a basket all section, but the dodge ball needs some work. The course is pretty cool, but the should have some mock competitions to add to the ninja warrior vibe. The customer service is great and the young staff are energetic and have a good sense of working with groups.

This place is awesome.

Clean...great staff...fun for kids.

Fun and engaging place for kids to learn balance, coordination, and perseverance

Thank you Jielong! We really appreciate the great review!

Great staff and service!!!

Amazing place to take kids