Planet Fitness in Waukegan, IL is a highly-rated gym known for its cleanliness and friendly staff. The gym has a welcoming atmosphere, making it comfortable for beginners and experienced athletes alike. They offer a variety of modern equipment, including stairmasters and smith machines. The staff is attentive, often engaging with members and maintaining the gym's cleanliness.
Despite the positive aspects, there are a few drawbacks. Some members find the Saturday hours too limited and express dissatisfaction with the membership cancellation process. Additionally, there have been occasional complaints about customer service and equipment availability during peak hours.
Pros:
- Friendly and helpful staff
- Always clean and well-maintained
- Good variety of equipment
- Welcoming atmosphere for beginners
- Judgment-free zone
- 24-hour access on most days
- Affordable membership options
- Convenient location
- Encouraging and supportive trainers
- Highly-rated customer service from specific staff members like Terry and Tony
Cons:
- Limited Saturday hours
- Complex membership cancellation process
- Crowded during peak times
Location / Contact
- Address: 2223 N Lewis Ave, Waukegan, IL 60087, United States
- Phone:+1 847-249-9800
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 110 reviews.
The address is: 2223 N Lewis Ave, Waukegan, IL 60087, United States .
The contact number is +1 847-249-9800
This service is listed under Gym .
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ᏉᎥᎮᎥᏁ ᏗᏁᏖᎧᏁᎩ
10 months ago
I really like this Gym, its very clean and staffs are friendly and greets well when we in & out. Especially Laura is very informative and proactively helpful in any on the Gym equipments. It was my first experience at the total body enhancement and she explained me very clearly about the working and an encouraging attitude.
AGL CodeGhostGamer
10 months ago
Clean gym with really great people
Abraham Zelada
10 months ago
Is awesome to be there, just great
Liftingwithlashes
10 months ago
Clean facility and staff is very friendly
Eggy Patlan
10 months ago
Great clean place just no pool
Colin Zinngrabe
10 months ago
>Could not reach anybody over the phone, had to walk over to get the info i was after.>There is no Student plans available.>Very much not Commitment free, as the basic plan has a 50 ish dollar enrollment fee, which is also an annual membership fee, in addition to the 20 a month price
Evelyn Martinez
10 months ago
The staff is always friendly and they do a great job at keeping the gym clean. The new equipment has been great as well, I love that they added more stair masters and smith machines.
Angel Prater
11 months ago
Planet Fitness is Great Love The New Equipment 😍 …
Hector Martinez
11 months ago
It’s just overall a great gym.
Laura Shields
11 months ago
This is my second time coming here and I like how by each workout station there is a cleaning station and to see people actually clean the machines after they’ve used them is great as well.