LA Fitness in Diamond Bar, CA, offers a comprehensive range of fitness amenities. Patrons appreciate the clean, recently renovated facilities and the variety of equipment available, including treadmills, saunas, basketball courts, heated pools, and yoga and cycling rooms. The nationwide access and early opening hours add to the gym's convenience. However, some recurring issues include broken equipment, cleanliness concerns, and problematic management practices. The gym provides good value at $30 per month, but room for improvement remains in overall maintenance and management responsiveness.

Whether looking for extensive workout options or a place to play sports, LA Fitness caters to a variety of fitness enthusiasts. While some users commend the friendly and knowledgeable staff, others report frustration with equipment downtime and hygiene management. Consider the balance of positive amenities and areas needing attention when deciding if LA Fitness meets your fitness needs.

Pros:

  • Wide variety of equipment.
  • Clean and renovated facilities.
  • Helpful and friendly staff.
  • Basketball and racquetball courts.
  • Heated pool and saunas.
  • Yoga and cycling rooms.
  • Nationwide access.
  • Early opening hours.
  • Affordable monthly fee.

Cons:

  • Recurring equipment breakdowns.
  • Cleanliness and hygiene issues.
  • Overcrowded during peak hours.

Location / Contact

Rating Stats

3.7

out of 5.0

4 reviews
5.0
4 reviews
4.0
1 reviews
3.0
2 reviews
2.0
1 reviews
1.0

Reviews (12)

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Hi I like coming to play hand ball w small ball .on tuesday and Thursdays from 230 to 500pmThey have like 15 players .to played with.very competive .Saturday from 11am to 200pmCome and enjoy 😉

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joined LA fit diamond bar location, specifically for steam room. Steam room was broken from 8/24/2023. No reimburse for not being use steam room. Steam room is broken periodically. Each time, it takes several months to fix.

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This management does not care about the cleanliness of the facility nor the health effects that it has. The urinals aren't flushing properly. The steam room always smells like urine. Some members urinate in there and the gym management does not do anything about it. The steamers shouldn't be located in the locker rooms. The Jacuzzi water looks like it has never been changed and is very dirty. The bathroom areas are outdated and need to be renovated along with the amenities. There is trash all over the parking areas and the security level is zero because cars are getting broken into constantly. The lockers are no longer safe because the locks keep on getting cut and the contents get stolen.The facility manager, Siri treats her staff very badly while she sits behind her desk and does absolutely nothing to improve any of this, even though these issues have been brought up to her by multiple members. She does not care about the facility that she manages and she makes that very clear. She does not attempt to retain any members, which is very damaging to the membership level of this already run-down gym. If I was the owner or an investor in this gym. Siri would be my last choice of the type of manager that I would employ.

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I recently had a great experience at LA Fitness, thanks to the excellent customer service provided by Mike. I wanted to add my nephew as a member for his three-month visit, and Mike went above and beyond to help me get it done. He was friendly, knowledgeable, and patient,

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Clean. Friendly staff.Sometimes it's a bit crowded. But overall it's good. I recommend this gym.

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Nice place, very clean, lot's of equipment, does get busy, but plenty of room, you might have to wait for specific weight training equipment you want to use, but it is a nice place to workout and mingle, play basketball, go swimming, front desk females are very attractive, and helpful, I will definitely be going back.

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This Branch has reduced so much space and only has two de a full body workout stations which are occupied all the time. Over crowed and not enough space. Too many machines just taking space but not an ideal set up for free weight workout.

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So I’ve been a member here for years and have never seen it get to this point. The cables keep breaking on the cable machine, so the repair tech finally got fed up and locked the cables in place so you can’t switch the bars around. Now instead of me doing multiple exercises on one cable where I can switch out the bars, I need to wait and hope the cable machine that I need opens up. I don’t pay membership fees so the tech can be lazy and don’t pay to wait around for equipment that should be interchangeable by design

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A most unhygienic place. I get here at 5AM when it opens and the cleaner, a lone individual, does not begin her shift until later in the morning. It's illogical to have cleaners clean the place after it opens rather than when it closes--an indicator of bad management decision-making. There are many sweat stains on most of the machine weights, especially where the head makes contact, and dust clusters on the ground. The towelettes in the dispenser are often dried out, so one has to pull out many towelettes only to discard the first one because it is dried out. I now bring my own anti-bacterial wipes. Of the 3 gyms in the DB area (am a member to Crunch, Planet Fitness, and LA Fitness), the last is, quite honestly, quite disgusting. In a world where we have just overcome a pandemic, the uncleanliness of the place is really unfortunate and, in the final instance, probably conducive to disease transmission. I don't even bother using the restroom, preferring to get home to use mine instead.

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I used to like coming to this gym because their setup was comfortable. Treadmills upstairs is what I am more fond of. But unfortunately their machines are dated now. And this place is out of wipes everywhere! Major dislike for me.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.7-star.

This business has 12 reviews.

The address is: 20801 Golden Springs Dr, Diamond Bar, CA 91789, United States .

The contact number is +1 909-595-0045

This service is listed under Gym .

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