Xcel Fitness

I have been an Xcel member for over two years. Moving to UT from the east coast, I needed a new gym. This gym is exceptional. Quality classes (High Fitness, Body Combat, Barre, and Pilates to name just a few). The trainers are qualified and friendly. I had a pain in my wrist and one of the trainers helped me resolve the issue. The management and instructors know you on a first name basis. The Kids Club is clean, well maintained and I feel secure in bringing my two children on a daily basis. This is the best gym in Salt Lake City.

Xcel has been my second home for 16 years now! Not only do I love this gym so much, the staff and instructors are amazing! Classes are great, the gym is always VERY clean, which to me that's a huge deal! I love how there are always enough machines, you don't have to wait in line, and the customer service that I recently received has been top notch! This is the BEST GYM in Utah! I highly recommend it to all of my friends and family, and everyone else! Thanks Xcel for being so great.

Called here searching for a new gym about four weeks ago.. Guy was nice! At the time, I was living in LA and explained I would be moving in a few weeks. Today, I called to go visit and check out the gym since I officially moved here a week ago. Guy on the phone said he spoke with me already and I would have to charge me for a day pass to check out the gym... Claiming I have already been in and told him the same story... So, I will take my business else where. If this is how they treat people who aren't even members yet, I could only imagine how they treat members once you are signed into a contract.

I love how I am always greeted kindly when I walk in the door. Xcel has a very approachable staff. I take Kris Browns' Pilates and her Circuit Pilates classes regularly because she is great! I go with my friend and we always leave feeling like we had a great work out. She teaches a tough class, but offers modifications all while helping her class keep proper form, which is very important to me. I asked her once to feel free to correct my posture if she sees I'm doing something incorrectly, and after a couple of weeks had gone by, she still remembered my request and gave me quick, helpful advice during class. I was very impressed. I've tried a few other classes at Xcel and I've always liked the instructors. They seem to be having a good time there and they really know their stuff.

Awful management. Also, many of these reviews seem illegitimate(it's fishy that many of them were done around the exact same time...?). Just a few months back this gym was rated in the two star category. Anyway, if you try to get in contact with Nate, the owner, it's like trying to contact the President or the mafia. You have to speak with at least three separate tiers of his staff before they even give you his email. He's apparently "a very busy person" just like every one of us... I honored my 6 month contract and then tried to cancel at the end of the 6th month. However, they pulled a "got ya" and charged me $150 for a seventh month of unlimited Crossfit and pointed me to the contract I signed that mentioned you had to cancel 30 days prior to leaving the gym. I tried to reason with the staff and get my money back for the seventh month but they were very pushy about it. Had I known/remembered that 30 day cancellation part of the contract I would have cancelled well before that 30 day window. If you sign up at this gym make sure you remember this part of the contract because they are almost criminal about sticking it to you on this. The management just cares about getting your money and they treat you like cattle instead of humans. I did Crossfit at this gym. The programming was very average despite an excellent facility. They should really incorporate more diversity into their Crossfit programming. It became very repetitive so I left and went elsewhere. The nice facilities are the only reason this review gets 1 star instead of 0. Didn't expect to have this bad of an experience from a gym that seemed so promising on the surface.

Been coming to Xcel for 15 years! Their classes are incredibly fun and I always get a great workout! Kris Brown's Pilates class, especially will kick your butt! I've also trained with a lot of trainers here and they have not only taken me thru a great workout, but they give me great tips on what to do when I workout alone. Highly recommend this gym. It's perfect for anyone of any age!

Xcel is a first class facility! The staff were very helpful and friendly when I first joined. The classes are amazing and the Pilates instructors are by far the most knowledgable I've come across. Very well kept, and not over crowded. Couldn't be happier with how they operate!

My wife and I have been going here for just over a year now and it has been fantastic. The staff is nice and know that I do crossfit when I come in and so they check me into class. Management has been nothing but friendly. I would definitely recommend this gym to anyone who is near by.

Fantastic gym! Friendly staff, clean facilities, well maintained and state-of-the art equipment. So many options for classes also to accommodate all levels of fitness. I highly recommend Xcel to anyone that wants the very best!

Can't say enough about this gym. The only negative I have is I don't live close enough to it. Great atmosphere. The only gym in Utah that provides the benefits of almost every type of fitness. No other gym offers the variety of free weights, machines, Aerobic classes, martial arts, and CROSSFIT. I love training here! Best all around gym in Utah by far.