US Fitness Products - Wilmington Store is your go-to destination for top-quality exercise equipment. Located at 4512 Oleander Dr Suite 700, this store boasts a professional and knowledgeable staff, including standout employees like Brian, Shane, Dillon, and Chris. Customers rave about their exceptional service, from the initial consultation to the final installation of equipment. The staff's expertise ensures you find the perfect fitness equipment to meet your needs, making your fitness journey smooth and enjoyable.
The store offers a wide range of products including treadmills, spin bikes, and elliptical machines, catering to all fitness levels and preferences. Customers appreciate the personalized service, professional installation, and ongoing support provided by the team. With high praise for their customer-focused approach, US Fitness Products - Wilmington Store is highly recommended for anyone looking to invest in quality fitness equipment.
Pros:
- Expert staff provide knowledgeable advice
- High-quality, durable equipment
- Professional installation included
- Personalized customer service
- Staff are patient and informative
- Clean and organized store
- Helpful after-sales support
- Wide range of fitness equipment
- Positive customer reviews
- Convenient location
Cons:
- Closed on Sundays
- Limited opening hours on Saturdays
- Potential shipment delays
Location / Contact
- Address: 4512 Oleander Dr Suite 700, Wilmington, NC 28403, United States
- Phone:+1 910-790-2029
- Email:[email protected]
- Website:usfitness.com
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 5.0-star.
This business has 20 reviews.
The address is: 4512 Oleander Dr Suite 700, Wilmington, NC 28403, United States .
The contact number is +1 910-790-2029
This service is listed under Exercise Equipment Store .
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Joanne Thompson
2 years ago
I recently purchased a Precor Treadmill from US Fitness in Wilmington NC and can not say enough nice things about Brian Kenney. He listened to me and answered all of my questions without being "pushy" or focused on price. The Treadmill was delivered 10 days later and the 2 guys that delivered it, also set it up and made sure everything worked properly. Everyone was very professional. I'm sure if I have questions or concerns I can call Brian. If you're shopping for fitness equipment, definitely go by US Fitness first.
Mark H
3 years ago
From researching the right treadmill to the purchase, delivery, and installation, Brian and US Fitness did a great job. We had a minor service issue and Brian made sure that the repair was completed and that we were satisfied. The best recommendation we can give is that we certainly will be buying from Brian and US Fitness again.
Daniel Dotson
4 years ago
Recently I was having problems with re-assembling a recumbent bike that I had inherited. I brought the control panel and cables to the store and in about a minute Shane had the issue addressed. Both Brian and Shane are extremely friendly and knowledgeable. Will definitely go back for future needs.
Ed Pullen
5 years ago
I needed information on a stationary bike. I called the Wilmington, NC store on Oleander Dr. and talked with Chris. I received absolutely the best costumer service you can imagine. I explained I was having difficulty finding a …
Art Mann
5 years ago
Recently purchased a Proform 5000 treadmill and a weight bench from them. Chris was great to work with, as we spent some initial time trying out several treadmills and elliptical trainers to see which way we wanted to go. He knew the gear …
Kristie Grubb
6 years ago
Surf City Parks & Recreation has been doing business with US Fitness for the past 10 years. Chris is knowledgeable and provides great customer service. Brad is top notch and provides us with quality repairs in a timely manner. It has been a pleasure working with them over the years.
St. Regis HOA
6 years ago
I have been a customer for over 8 years. We have a small fitness center on our property and have purchased a number of items from US Fitness over the years. The employees at US Fitness have always provided me with the the best service and …
Ben Shaw
6 years ago
My experience with US Fitness was extremely pleasant. I am very hesitant to make expensive purchases whether it is a television, car, or exercise equipment but I was totally at ease with this place. The guy who helped me was the manager of the store and he worked with my budget until I found the perfect match. He was knowledgeable about my needs and about the alternatives he had available. Not only did I get exactly what I was looking for (treadmill that was durable yet affordable) but he also delivered it, set it up, and now I have a 10 year warranty. Plus he said if I ever had an issue with it to just give him a call and he would fix it! This is something people miss when they purchase items online. No personal service. Thank you US Fitness.
Rob Humphreys
9 years ago
After going through a mid-range treadmill I purchased from a big-box retailer that lasted only a few years before it broke, I decided to invest in a better product. …
Laurel Richardson
10 years ago
I recently purchased a new Precor elliptical machine at US Fitness Products in Wilmington and had an excellent buying experience! I have very high expectations when it comes to customer service and all were met. Chris was extremely …