Workout Anytime Winston Salem

I have cancelled my membership over 6 months ago and I am still getting calls from a collection agency. I understood I would have to pay one month after cancelling. What can be done about this? 300 dollars to collections is crazy. I have called multiple times. Nothing seems to work. Maybe I will try the better business bureau next. This is not okay to STEAL money from people.

Both benches are broken, cable machine broken, dumbbells are falling apart. The moveable benches are broken. Padding on the machines is literally falling off and destroyed. Leg press has been broken since 2019. Bathroom doesn’t have any toilet paper shampoo or body wash. Dead roaches around the gym. Constant dirt and debris cover the floor. Management does not care. They are absolutely lazy and never here. Do not waste your time or money here. There are better gyms in the area and worth the little longer drive.

Absolutely the worst Workout Anytime that I've experienced. The universal membership keycode would not allow me access, then upon entering, the place is the most unsanitary gym that I've experienced. Most of the equipment is broken with many creating safety hazards for the guests. This location definitely gives Workout Anytime a black mark on the chains reputation.

Disappointing... the gym was a great place to workout and meet people who love fitness. You will not be able to cancel your membership. I moved away from the area in 2020.I've spoken to the manager in person three times since then - EACH TIME he insists that the membership is canceled. The letter from the collection company would say otherwise. Use at your own risk.I walked in again today. The manager wasn't in. The guy there isn't authorized to do anything. The very next guy behind me had the same issue of membership cancelation.

Purchased a membership and changed my mind because I'm always busy and working so i decided to cancel the membership before the next payment was even close to being due (NEVER STEPPED A FOOT IN THE PLACE) which came with a cancellation fee of $58.00. Now they have been tryin to take $125.00 dollars out of my account SINCE DECEMBER because they chose to charge the monthly fee plus the cancellation fee and I'm assuming late fees as well. TERRIBLE BUSINESS ! Now I be sure to take every single dollar out of my account so they WILL NEVER GET A DIME FROM ME 😝😝

Honestly feel like it was a mistake to even come back here. This gym is falling apart. I enjoyed back in the 2010s but now it's became a shadow of its former self. Broken equipment and an unkept bathroom( which during this pandemic you should be spot on with cleanliness) just makes me wish I could just cancel without having to do anything in person. Smh

Asked for one simple call back in a voicemail AND a letter. No one bothered to call back because they simply don't care. Happy to be at a new gym where at least they don't leave broken equipment in disrepair for weeks on end.

Gave this gym 5 stars a few years back because it was a great gym. Environment was great, the people were great, 24 hour location. Fast forward to now. It’s damn near impossible to cancel a membership, I currently go to another gym because of this gym is absolutely disgusting now. Only reason I keep my membership is because I can’t cancel it because no one is ever there. There was one day that I lost my keycard asked for a new one and was told I couldn’t be charged for a new keycard at the time because the manager wasn’t there. Useless. I went in today to work out and I swear there was a roach about to spot me on my workout. Leg press and various other pieces of equipment been broken for years now. Hydro Bed been broke for years. Bathrooms gross it just needs a lot of work man. I really hope someone can get into this place and clean it up.

I canceled my membership around March 2020, exactly around the time of when Covid began to close down gyms, restaurants and things. You can't cancel over the phone, they make you go up there and fill out a sheet. So, unbeknownst to me- they've been charging my card close to 2 years. They took over $500 from me. I thought I was doing the right thing by going up there to properly cancel; however, they were still charging me. Beware of their shady business practices. This definitely hurts my feelings because I was a member there for a few years prior to Covid. Just terrible!

My husband and I were lied to when we signed up by multiple employees. We have been fighting with this gym for literal months to get the money we paid back. Corporate doesn’t even have full control over this locations practices. They can post apologies and explanations beside all these poor reviews, at the end of the day corporate needs to come in and clean house at this location, including the owner who provides absolutely no oversight. The gym itself is run down as well. Absolutely no redeeming qualities here.