Workout Anytime Winston Salem

Manager and staff are nice and easy to work with. Equipment is in decent shape. Cleaning supplies are readily available. Just like any gym they get crowded around lunch, pre work hours and evening hours.

If I could give a zero-star review i would, I signed a one-year agreement with the gym and 5 years late moved away, they sent my gym membership that was for ONE YEAR to collections and didnt call me, or talk to me about it. Apparently when emailing me their email went to spam and that was the only way they tried to contact me. They were jerks about it! I signed a one year agreement and then it was supposed to be month to month, why am I forced to pay a collection agency when the contracted time was OVER

I once had an account with Workout Anytime, as did my partner, and I was paying for both memberships via autopay, but I have not even lived in Winston-Salem in five years. I cancelled our memberships multiple times,mostly over the phone, but also including email (although they do not respond to emails). A couple of years ago, when I had to get a new debit card due to fraud, I got a phone call from Workout Anytime corporate saying that if I didn't update my card, they would send the bill to collections and I'd have a ding on my credit report. I told them that I had repeatedly cancelled the membership. They said that there was nothing they could do to cancel my membership from the corporate end that that I would have to update my card or my credit history would suffer, so I updated my card. I have continuously tried to cancel and have paid for over 4 years worth of unused gym membership because they wouldn’t stop charging my autopay. I eventually got through to someone on the phone sometime last year and they confirmed over the phone that they were cancelling my membership. They did not send written confirmation, even though I asked for an email. When they stopped charging me, I thought this nightmare was over, but I just got a debt collection letter. And now their phone is out of service. I am at my wit's end. I am disputing the debt collection, but there is very little written documentation because they don't send email verification of cancellation. Predatory and dishonest.

I started to work out at the gym with Sean to whom I paid 700$ for personal training on top of the month to month contract gym membership. I also paid an extra 100$ for 3 sessions that were supposed to be part of a promotion. After those 3 sessions plus a free one, Sean passed away from a heart attack while at the beach. After that event, a new guy took over, Devin, who is utterly incompetent at his job as a gym manager since I have asked for my membership to be cancelled multiple times, over text, phone calls and visits to the gym and it still has not been cancelled.A month after my gym membership was supposed to be cancelled, I received a call from creditors that I need to pay my gym membership if I do not want to have a bad credit report. By reading the reviews, it seems to be a trend not to cancel membership and get threatened by creditors over sending your debt to collection. This issue also seems worse since Devin took over, who, may I add does not care about the gym reputation and cleanliness.If I need to get a lawyer for service not rendered and get a refund for all those months that I have been charged, I will. Fire Devin and hire someone that will do a better job at managing the gym.P. S: The one star is just because I can’t post without clicking on at least one, not that it is earned.

I often find myself cleaning when I go here. Weights left on bars or machines, paper towel on the floor along with empty water bottles at times. Equipment needs a little TLC. Haven't been able to use the leg press in over a month(out of order) cable leg press is not the same.

This gym is will screw you of money. My boyfriend set up a membership for me the only info they had from me was my name. I got a call from a collections agency saying I owed almost $200 in late fees when none of my card info or any other info for that matter was on the account my boyfriend was paying for it. I was never contacted about this problem or made aware in anyway I owed money.

My wife signed up with this club for a singular membership on June 2nd. She originally went in to inquire about a program her employer offers, “fitness your way”, to see if Workout Anytime participated. Devin, who identified himself as the gym manager, informed her that they did not. He then offered her a $15 membership. He did not inform her about any other fees whatsoever, $15 a month was the verbal offering. She agreed to $15 a month, that was it. He then had her sign on a pin pad for what he claimed was “autopay and gym rules”. There was no written or verbal explanation or notification of other fees.I wanted to join the gym a few months later. I went into the gym August 9th and spoke with Keegan (name might be slightly off). I informed him that my wife was an existing member and that we wanted to convert to a family plan. He offered me $29 monthly to cover myself and my wife together on a family package. While he volunteered no additional information, I had to pull the fees out of him with very pointed questions, he did end up answering honestly pertaining to initiation and membership fees. I agreed, requested her membership to be canceled since we were now covered on one together. He said she’d need to come in or call Devin. I agreed and that was the end of that interaction.On August 20th, we received a letter from the ABC collections because her card was declined for the August 2nd gym draft. We see that she had been paying $19 monthly instead of $15, she then looks at her bank statement and sees she was charged $19 twice (3 times counting August 2nd) and $38 once. This is plainly not what she agreed to. Devin blatantly misled her about the true cost of membership. I immediately call Devin at the gym, explain the situation and our existing membership for $29. He then informs me that us being together for $29 isn’t a real package they offer and that he wouldn’t be refunding the difference that he misled my wife on. I inform him of what he told her and what Keegan told me. He responds by stating “I can’t give away the gym”. I didn’t expect anything besides what we were promised. I inform him that I want both memberships canceled, and my $79 refunded since I was lied to and 11 days into it. He refuses to refund but says “done” regarding the cancelations. Come to find out from corporate my membership is still active as of August 30th. Also, neither my wife nor myself received the membership agreement because at both points of signup two different people made the same action of either intentionally entering in the wrong email address or not entering one at all despite asking for it. This is a blatantly obviously tactic to make sure that their lies aren’t uncovered immediately. These two individuals have zero integrity and are a stain on your organizations name. Looking at the Google reviews for this location just over the last year, this is obviously common practice when it comes to lying about billing. I expect a resolution and some accountability. To right this wrong, I want my $79 refunded and I want my wife refunded all but $45 of what she has paid. She agreed to $15 monthly, three months equals $45.As a career salesman, this is by far the most disgusted I have ever been after buying a product or service. If this club is that desperate for business that they resort to underhanded sales tactics or outright lies, they need to diversify themselves competitively and throw some marketing dollars at it. I understand that this is a franchised location, however it is Workout Anytime’s name on the building, there must be accountability for situations like this.Run and run fast.

This is by far the WORST gym to have a membership with. I've called multiple times and asked to cancel my membership. They still haven't done it. unacceptable. They have charged me for several months after my membership was supposed to be canceled. I have not been to this gym in MONTHS! Looking at the other reviews this seems to be a very common pattern. Which is horrible. I would not recommend this gym and the “GM” Devin is horribly rude and unprofessional. Clearly yall needed the money more than me if he needed to be that rude 😂😂 especially if this is common. If y’all are taking peoples money atleast clean the gym and invest back into your gym

To start, you can actually weightlift here - this isn’t Planet Fitness. Staff is friendly and helpful and the gym is clean. 4 stars because it’s a little cramped.A vast majority of the members clearly use the free weight area and most of the machines are barely ever used. So naturally the busiest part of the gym is the smallest and they have one squat rack and two benches. A billion different dumbbell benches (multiple copies of each), about 3 commonly used, clutter the free weight area.Way too small of an area for the actual section of the gym that is commonly used. Way too large of an area full of barely used machines. They need to honestly clear some of the space out to improve the section that is actually used.No issue with staff or cleanliness. I just wish they had paper towels instead of an air dryer in the bathroom.Overall, the gym does have all the equipment you need to weightlift. It’s also decently priced and they have discounts for first responders (fire, EMS, police) and military. They just need to clear out some of the space since they’ve tried to pack so much in it while still trying to get that Planet Fitness crowd.

Why are you people complaining about anytime. I've been I a lot of gyms coast to coast as I travel for work. I get a yearly membership to anytime for several reasons.1. They actually let you lift weights without judgment. Planet fitness will not!! They are the most judgmental fitness chain out there, and I've never seen a free bar in planet, all bars are Smith machine, if you can get on one!2. They are moderately priced for what you get.3. The yearly membership is always a better deal in any gym.4. They are always clean, dependable setup no matter where I've been, from California to Florida.5. Some of them will customize their gyms according to their clientele. I've seen some set up for powerlifting!!.So with that said, you are walking into a fitness center that will be dependable and useful anywhere you go and truly judgement free.