Planet Fitness

The staff is super friendly, even when it's crowded you have a machine. I wipe down before and after so that doesn't bother me. I haven't come across anything to crazy. But if I do I will update this post.

The gym was dirty and messy including the bathroom. The assistant manager on duty at 9:30pm on 02/17/2020 on staff was very rude, condescending and unprofessional. As a blackcard member for many years and a visitor to many other gyms this gym was the only one I visited that was so unwelcoming. I brought a female guest who could have been a potential client and she felt so disappointed that she requested to leave early, very disappointed with your Gym, as a business owner in yonkers I hope the superiors look into staff training for their team members. My workout session is suppose to relax me not add stress to my life. I DO NOT RECOMMEND THIS GYM!

Adequate facilities for the price. Decent variety of weights and aerobic equipment. Well-maintained, for the most part. Clientele is respectful, but fail to follow through. Ample parking if you go at off-hours. No good place to stretch. No pool, basketball, etc.Billing policy is heavy-handed and arbitrary - they charged my account after assuring me it had been cancelled. MANY people have had similar experiences. Calling corporate is USELESS. Each club is an independently owned franchise, so all issues are shunted back to club managers (who have failed to do their jobs!). There is no accountability. DON'T give them your checking account information - you'll regret it!

They are so welcoming and nice, but unfortunately the club is very dirty. I'm getting back to an exercise routine and I figured, it's cheap, I'll go while I work up to a habitual program. I just can't do it -- too dirty, too many smells. I love the price, but its gotten too gross.

Their cancellation policy is pretty crazy, you have to come in person or send certified mail - which was hard because I was traveling and even though I informed over the phone, they made me pay extra for all those months. It made the entire experience so bad that I wouldn’t want to come again or recommend others.The facility over all is nice and clean, great parking and friendly staff. I wish they would work on their polices, I am sure me and my friends would have returned in future, but not a chance now.what does not make sense is requiring “certified mail” and that the agreement is emailed, no one informs of the cancellation policy verbally either.

I’ve currently been sitting in Planet Fitness for about 15 minutes waiting to check-in, but because there is only one worker I am forced to wait. I don’t understand how there’s only 1 person working on a Sunday at 9:15am with as many people that are here exercising. This is such a waste of my time.

This place its great for workouts the machine are all functional and well maintained the atmosphere its great as well but this gym has a major issue and it is the number of machines it has sometimes you need to wait for someone to finish their workout so you can do yours and the other thing its that is crowded most of the time don't matter what time you go

Shame on Mr.Brown. I’ve had a membership at this gym for years. My mom also had a membership for years. She’s very faithful to that gym. All the staff know her and love her. My mother is a staple in the community in helping many people and feeding the homeless out of her car. She treats everyone with love and respect. It hurts my heart that she came home crying because she felt as though the manager was bullying her. An older woman. Everyday she comes to this gym. All the staff knows her and most members there as well. My mom forgot her I.D twice and instead of this manager looking for her in system the first tome he gives her trouble and the second time she feels to embarrassed and humiliated she cried. I’ll be in to pull my membership. If this is what the planet fitness she loves so much is about I don’t want her having parts....A manager, A grown man bullying an older woman. Good job planet fitness. I’m good friends with a few people and the president of the NAACP in Yonkers. We will be there soon. Shame on Mr.Brown for bullying an older woman.

Some of the treadmills are on a slant. Sometimes there aren’t any paper towels and the spray bottles are low to empty. I hardly see a cleaning staff. There are only two bathroom stalls in the ladies room.It’s crowded at all hours of the day and I have to wait around for a treadmill.In the winter time the ceiling fans are blowing so much air and it’s very uncomfortable.When leaving the gym you can not make a left turn out of the parking lot. I dread coming here when I have no choice.

Only giving 3 stars for the price. Always crowded, never enough dumbbells or any weights to be honest, not enough space, etc. Biggest pet peeve is that they close at 7 pm on weekends which is kinda dumb in my opinion. If you have the money would recommend looking into better gyms.