Maximum Fitness Shack offers convenient 24-hour access every day of the week, making it suitable for any schedule. The gym boasts a clean and well-maintained environment with a wide range of new and functional equipment. Patrons appreciate its welcoming atmosphere, dedicated trainers, and various group classes that add an element of fun to workouts.
However, the gym has received multiple complaints about its difficult membership cancellation process. Several customers report unauthorized transactions and lack of satisfactory assistance from the management team. Prospective members should consider these issues before signing up.
Pros:
- 24-hour access.
- Clean and well-kept facilities.
- Friendly and passionate trainers.
- Wide range of new and functional equipment.
- Fun group classes.
- Pleasant atmosphere.
- Prompt problem-solving for facility issues.
- Great selection of free weights.
Cons:
- Difficult membership cancellation process.
- Reports of unauthorized charges.
- Unsatisfactory customer service.
Location / Contact
- Address: 4405 Logan Way, Youngstown, OH 44505, United States
- Phone:+1 330-539-2510
Rating Stats
Reviews (10)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 10 reviews.
The address is: 4405 Logan Way, Youngstown, OH 44505, United States .
The contact number is +1 330-539-2510
This service is listed under Gym .
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Kayla Golden
2 years ago
I went to this gym for a month paid about $24 for that month. I ended up moving away and it’s now June I’ve been getting charged twice a month for a gym that I’ve tried to cancel multiple times. You can call but it goes straight to voicemail I can’t shut down my card because it’s a credit card. I highly suggest not going here I’ve called three times a week since February to get it canceled I also went in and drove over 2 hours just to cancel it I’m very dissatisfied and I’m writing this because this is my first complaint until legal action begins
Bo S
3 years ago
I don't understand how hard it is to simply cancel a membership at a gym, call every week to a month when you people don't do anything to help... nonetheless work and other things pop up for a guy like myself. Unbelievable, don't come to this gym if you're looking to get ripped off every month for a steep price. Best option is to find a planet fitness center for half the price let alone free.
Corey Mickel
4 years ago
Nice, smaller gym, with great working equipment. Very clean, and plenty of sanitary items. 24 hour access is a bonus
Tyler McCartney
4 years ago
The gym is a great place until you try to cancel your membership. I tried to cancel my membership for four months without success. Had four unauthorized charges on my card for each of the four month. Calling every month and explaining the situation didn't help either. I eventually had to get my bank involved to help get my money back. They were only able to get me three of the four months back but that was good enough for me. I was just happy the problem was over.
Travis Kline
5 years ago
Great selection of free weights and something for everyone.
Bryan Pegues
5 years ago
Great atmosphere and fun group classes! Very clean & trainers are very passionate.
Sly S
5 years ago
Keli is absolutely pleasure to work with. Signed up online, got buzzed in remotely same day I signed up and I got my access card next day. Place is super clean and never too busy. Equipment is nearly new and they keep adding new things. I signed up in February and noticed that parking lot is somewhat dark at night, told Keli about it and two days later parking lot was lit with brand new industrial LED projectors. If you looking for gym, this is it!
Liana Kingston
5 years ago
Gym is clean and well kept, has great patrons and trainers, and most of the cardio machines work most of the time.However, I'm writing this review to share my experience in attempting to cancel my membership with the owner, Kelly. After six months into a one-year contract, I wanted to cancel my membership because the gym is too far from my home for the winter months. When I was charged after thinking my membership was cancelled, I called the gym and spoke with Kelly. At 7:40 AM Kelly screamed at me through the phone and hung up on me after telling me that she is the owner and does not have to cancel my membership since I was in a contract and she would not refund my money. I had to take the matter up with my bank to get my money refunded and cancel my debit card. Not only am I upset after being disrespected so early in the day, I now have to take out cash for all transactions for the next 3-5 business days until my new card arrives.
Donnie Mcdonald
6 years ago
Very clean gym staff is great.
Aaren Hilson
6 years ago
Started a membership here and cancelled it, since then I’ve had two unauthorized transactions that screwed up my account so don’t give them your banking information or they’ll steal your money from you.