Defined Fitness

My child sat and cried for me while the “child care” ladies sat, watched him and did not attend to his needs. It was very unsettling to witness. When I went to cancel my membership the manager told me he watched tho whole situation and didn’t do anything about. I was told at sign up that they waive late fees for their member often and not to worry but cancelation fee are different because I had to advocate for my 2 yo. I was told snacks and drinks are okay and they had me take his comfort drink away. If you’re looking for a gym to actually care for your toddler I wound not suggest the gym, or at least this location. The manager said that if they tried to pick up a crying baby we’d be having a different conversation. Hmmm wonder what that meant. Hope they do criminal background checks for their employees here. Very unsettling! Horrible experience to a new person of the state and city!

Love this gym, definitely my favorite in the 505! I started going to this gym 6 months after my husband passed away, the gym was definitely out of my comfort zone, especially during my grief! Almost 2 years later, this gym is my therapy, love the staff, always making me feel welcomed! I feel safe here, love the sauna, and love the vibe! I love how the staff calls everyone by their name, feels so welcoming!Renee Padilla

Straight up Trash and overpriced, plus they charge for guest, honestly, their is a GYM that is going to put Define Fitness out of business soon.... You guys better work on lowering your prices for a mediocre facility.

They stick you to a 12-month contract with fees if you cancel early, and they don't fix anything. Of the 30 treadmills, only one or two of them actually have a functioning tv. The men's sauna has been out of service for over a month. Of the 4 massage chairs, only one works at a time if we're lucky. Men's bathroom has leaky faucets, wasting all kinds of water. It's so cold in the gym everyone is wearing sweaters and sweatpants. Men's locker room scale needs replacement. This is supposed to be the high-end gym, which is why they charge high-end prices. Better to go to Planet Fitness or Chuze.

Men's locker room sauna has been shut down all winter. Massage chairs don't work. Haven't worked in years. Cardio equipment doesn't work right. Management shows no interest in fixing things.

Gym is clean but the sauna and multiple Machines have been down for over a month. Doesn’t seem like their interested in fixing that stuff

Good enough gym. Usually kept clean. Enough equipment for my needs. I hardly ever have to wait to use the equipment I need. I also love how I often have a pool lane to myself (but wish they would keep the water and room so warm). My only real gripe is that I often hate the music they blast and really wish they would turn it down, but that is a problem at most gyms. Why can’t everyone wear their own headphones? Then we could all listen to whatever we want in peace. I know I could get noise canceling headphones but they are still pricey. Saving up.

Excellent Gym - Don't pay attention to the 1 star reviews, probably people who don't follow rules (Mask) and are really picky in life. The staff is fantastic, I always see them talking with gym goers. All the negative reviews about poor customer service are honestly bullcrap! You wont regret going here. The dude that complained about being overcharged probably didn't realize there's an annual fee towards the end of the year, so yeah...one bill will be a little high but thats all explained to you when you sign up! he obviously didn't pay attention.

Julian was an amazing host! I stopped in to get a little bit of information about the gym and learn about what kind of services defined fitness provides, and Julian helped me out with a tour. He made me feel really comfortable in the environment even though I wasn't a member yet, gave just enough information in a way that was understandable and memorable, and I can tell that he loves being here and helping people in the gym (which is always welcoming). Not only that but this gym has an outstanding devotion to athletes of all ages, sizes, and interests and I'm shocked it took me so long to stop by. Thank you for all your help Julian, and keep up the fantastic work you're doing!

Love the Group Fitness Classes and Instructors. This is a newly built gym. Very nice. Smart bars are completely amazing and so easy to use.