Highpoint Sports and Wellness

I recently joined this club and I was super impressed with Matt, who I spoke to in order to receive a tour and more information. He texted me as soon as the appointment time came, and met me at the desk.I sat down with him and he asked about what I wanted from the club, and gave me a really nice tour of the club. He even introduced me to the lead tennis professional.I didn’t feel pressured to join, even though I knew I would be joining before I arrived. He said I could enjoy the pool before deciding, but I signed up immediately.He even went over the app and showed me how to reserve courts and sign up for clinics. All of the young men working there are extremely polite and professional: )Thank you Matt!

This is the best gym. Its has everything, its like your own home. Anything like a home. And its super comforting and not that many people. If i live in abq i would buy every membership or if im rich the gym. Come for a visit I promise you wont regret it

Services are good enough. The billing and accounting is a nightmare complete disregard for professional conduct and ordinary courtesy. I gave them 28 days notice to cancel membership and they refused saying they needed 30. The card company won't put a stop payment and now I'm disputing transactions. Miserable conduct

I never write reviews, but had a terrible experience at this gym this morning. I've been going here for a year and had an actual issue for the first time. The pool water was too hot to swim in. I was overheated in a few laps. I told the pair of people at the front desk and they had no idea how to interact with humans. I know you can't change the temp of a pool in 30 secs, but they didn't empathize. They didn't go through the motions of making a note that there may be an issue to look into. It was bizarre and frustrating--especially given the membership cost.

Old equipment, ridiculous price, customer service from management is awful unless you just want a towel. If you want an old school pool and tennis club, go for it, this is your place. If you need a gym, just go to Planet Fitness, it won't require the crazy cost and you'll have access to far better, newer, better maintained equipment. If you sign up, just know that if you ever want to leave, management will always be busy, away from the desk, won't return calls and you won't be allowed to leave. They make their revenue by dodging you.

This has become my home gym, and I couldn’t be happier. The staff is always very welcoming and helpful. The community is great, I’ve made new friends, and gotten into the best shape of my life.

absolutely awful communication. i cancelled my membership 6 days after i got it and 2 months later they’re still billing me. i’ve spoken to 10+ people and no one can give me an answer on why i’m being billed. NEVER GIVE THEM YOUR MONEY. this is ridiculous

It's a pretty nice gym and the outdoor pool is probably the best you're going to find in our area. If you're like me, here's what is going to bug you. There's maybe 3 treadmills that are fully functional. The women's locker room is a terrible design. The outdoor pool is great, but even the shallow end is pretty deep for kids. Also, during the hottest part of summer, the pool is reserved for the swim team or summer camp 5 hours per week day and mostly reserved another four hours per week in the evening. None of these things are deal breakers for me, but aggravating given the cost of membership.

My husband and I were talked into signing up for a 3 month membership but the salesman failed to inform us that we would have to pay for a months membership in advance. We were simply told that we can cancel at the end of our short contract but he neglected to inform us of the terms of cancelling and if we were informed up front, we would have never signed up. We feel as if the salesman was trying to say anything to get us to sign up and we we will not be back and encourage others to ask many questions before signing up!

Super Nice Tennis and Fitness and Racquetball and Pools and more Club...Staff is friendly and Facilities are well cared for.