Orangetheory Fitness in Ventura Place, Albuquerque offers dynamic, science-backed workouts focusing on cardio and strength training. With enthusiastic coaches and a vibrant community, members feel supported and motivated. The facility provides a welcoming atmosphere and offers diverse workouts that cater to all fitness levels. The gym features a reservation system ensuring accountability and structured, ever-changing routines to keep workouts exciting.
While most members rave about the professional coaching and positive environment, there have been some customer service concerns. Issues such as inconsistent enforcement of late policies and aggressive membership practices could potentially detract from the overall experience.
Pros:
- Dynamic and varied workouts
- Enthusiastic and supportive coaches
- Welcoming and friendly environment
- Workouts cater to all fitness levels
- Structured routine keeps workouts exciting
- Reservation system ensures accountability
- Positive community and camaraderie
- Effective blend of cardio and strength training
- Helps achieve noticeable fitness results
- Convenient shower facilities
Cons:
- Inconsistent enforcement of late policy
- Aggressive membership renewal practices
- Some customer service complaints
Location / Contact
- Address: 8850 Holly Ave NE, Albuquerque, NM 87122, United States
- Phone:+1 505-633-8048
- Website:orangetheory.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.9-star.
This business has 60 reviews.
The address is: 8850 Holly Ave NE, Albuquerque, NM 87122, United States .
The contact number is +1 505-633-8048
This service is listed under Gym .
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wes moore
2 years ago
Love OTF. The workouts are always different, and they combine cardio and strength conditioning!
XY Z
2 years ago
For me it’s the annoying phone calls day in and day out. I repeatedly stated I wasn’t interested in any information MULTIPLE times to MULTIPLE people. Then when I call to asks for the phone calls to stop after MONTHS of asking— I get CODY accusing me of threatening and harassment. This person is absolutely terrible at customer service and only made things worse. Telling someone that “if it’s easier I come down there and we can work this out” isn’t a threat but I guess it would seem that way to someone who refuses to listen and is daft af. Also, repeated phone calls that are supposedly recorded to someone who has repeatedly asked you to stop is harassment.Response back to owner: it took you over a month to respond. That individual has faced NO consequences nor has your company handled the issue. You aren’t and won’t handle it appropriately.
Michael Sparks
2 years ago
Setup for your success. Great engagement and coaching. Fits into your life and OTF is great for long term consistency. You get results.
Dania
2 years ago
Loved working out here! Everyone is super friendly and will meet you where you’re at with your current fitness goals. Highly recommend!
Amber Macias-Mayo
2 years ago
excellent workout community! Coaches Jake and Kate are irreplaceable and the most motivating fitness instructors I’ve ever had. I’ve had concerns lately about the turnover in the front, but all of the employees are friendly and helpful. I agree with Nick below that you can sense the strain on employees when the business owners are present. But overall with the coaches, the workout community, and the music, there is nothing better than the OTF fam.
Stefanie Gonzales
2 years ago
Amazing workouts! The coaches and staff make this place great. Friendly, helpful, and encouraging. I was worried coming in overweight and out of shape. They were encouraging and modified where I needed it! Coach Jake and Kate are amazing, as are all the other coaches!
Martha Plummer
2 years ago
I love the diversity of every workout. The coaches are amazing and I love my OTF peeps that work out with me on a regular basis. They have become my family that I wake up to every morning at the 6:15 workout class!
Kimberly S
3 years ago
There’s always something new and exciting in the workouts, and the coaches and atmosphere are always super positive.
Sarah Lopez
3 years ago
Great place to work out with a humble competitive vibe. you can see your real time results. Perfect for staying on track and knowing how hard you worked. Please Tell them I recommended you so I can get a little credit on my account.
Jennifer Gambone
3 years ago
Orangetheory is an incredible fitness community with workouts designed based on science. While membership is somewhat pricey, you cannot put a price on your health and fitness. I am in the best shape of my life as a result of attending Orangetheory classes frequently.