Body Shop Fitness by Design

Obviously a fake review. We have never met or done business with you.

Kelly is an AWESOME trainer! She is incredibly knowledgeable about body mechanics and ensures each exercise is the right one for you and your goals. The entire team is welcoming and the gym is perfect for personal training.

Worst gym i’ve ever went to! They took all my money from me for a mediocre gym, i’ve seen better for a quarter of the price. DO NOT GO HERE

Great experience! I come 2x a week and love it and the results have been fabulous. Love Kelly and Bill and Rufus too!!

I have worked out at Body Shop for years - there is no one I would trust more than the Matthews. Anyone who truly knows them, knows that they really care about their clients, who become family - just take a look at the photos that cover the walls! I have become stronger, leaner and happier working out with them! Thank you, Kelly and Bill!!

I have been a client of Kelly & Bill since 2018. For five years, I have been working out with them three days a week. I have never stuck with the same exercise routine for this long in my life. Previously, I'd get bored or lose motivation. Now, with Kelly & Bill, I stay motivated, and I have met all my goals for weight and strength. They have been great with scaling exercises for the times I come in with some injuries or soreness from doing other activities, and have been there for 2 ACL reconstructive rehabs. If I could give them 6 stars, I would.Finally - as I read through the existing reviews to get a feel for what others have experienced, I saw some recent negative reviews - there is no way the people who are leaving these reviews are actual clients of theirs. If you are here reading reviews to get an indication of their abilities as trainers, disregard them and go in and personally meet Bill & Kelly.

I have never been athletic and was naturally thin until my late 30’s. However when I turned 45 and was at my heaviest I knew it was time to get serious about my health. I knew I wanted one on one personal training (as I’m not a gym fan) and I could not have chosen a better place than the Body Shop Fitness! All the trainers are professional, knowledgeable and motivate you to be a better you! The atmosphere inspires you to work hard and my trainer Kelly is supreme! She is invested in my overall health and is supportive not only during training but of my life goals in general! I feel like family and the muscles, strength and weight loss are the bonus! I have never been stronger and look forward to my sessions! Hands down the best ever!

I have been a client of Kelly’s since 2021 and it has been a truly wonderful experience! She customizes each session to my needs and always keeps it interesting with something new. Before meeting Kelly I was not motivated enough to maintain a consistent workout routine and since going to Body Shop I’ve found myself looking forward to working out. Kelly and Bill are the kindest people and I highly recommend them both as they will help you get the results for your fitness goals!

Wow! A total gem! Amazing location with a full view of the Potomac and the most professional, thoughtful, expert owners and staff. Bill is an excellent personal trainer with years of experience and a terrific attitude. He pays close attention to your ability, form and goals to give me the perfect work out that has been so beneficial!! Love them!!

I was surprised by Kelly's email I received the morning of March 23rd in regards to her dropping me as a client because my response time was not to her liking. She gave me no warning and didn’t inquire about why I didn’t respond in a timely fashion.Obviously, her lack of empathy for her clients is on full display, despite her telling me that she cared about your client’s success and fitness goals.Her inability to properly address me on March 14th and March 21st requesting my weight, showed no respect for me as a client. She didn’t address me by my name, ask me how I was doing, or ask me how was my day. For example, March 14th e-mail read, “You didn't send your weight yesterday”. That email was so unprofessional.Greeting and asking about a client’s day may seem trivial to her but in the world of decency and respect, it shows some personal short comings on her part. I have two co-workers who live in the city of Alexandria who are looking for a Personal Trainer and wanted to know the outcome of working with Kelly. Clearly, they won’t be signing up!In hindsight, her decision to drop me as a client is good for me, because I don’t want to work with anyone with her issues.