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Planet Fitness, located at 8796 Sacramento Dr, Alexandria, VA, is known for its clean environment and friendly staff. This gym operates 24/7 on weekdays, providing flexible hours for diverse schedules. Members appreciate the non-judgmental atmosphere, the variety of equipment, and amenities such as massage chairs and hydromassage beds. The membership options are affordable, making it accessible for everyone. However, concerns have been raised about equipment maintenance and occasional staffing issues.

Facilities are well-maintained, and attention is paid to cleanliness, but there are reports of equipment malfunction and inconsistent customer service. Despite these, many find the gym welcoming and supportive, enjoying a solid fitness experience overall. The location is convenient with ample parking spaces, enhancing the overall accessibility and convenience for members.

Pros:

  • Clean and well-maintained gym.
  • Friendly and helpful staff.
  • Affordable membership fees.
  • 24/7 weekdays operation.
  • Variety of equipment available.
  • Non-judgmental atmosphere.
  • Ample parking space.
  • Convenient location.
  • Massage chairs and other amenities.
  • Good member reviews for cleanliness and service.

Cons:

  • Reports of equipment maintenance issues.
  • Inconsistent staff responsiveness.
  • Weekend hours are limited.

Location / Contact

Rating Stats

4.5

out of 5.0

9 reviews
5.0
3 reviews
4.0
11 reviews
3.0
14 reviews
2.0
73 reviews
1.0

Reviews (110)

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Joined Planet Fitness almost a year ago when I found it was cheaper than going to a Fairfax County Rec Center gym. Lots of equipment and not crowded. For $10 a month, it is totally worth it!

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The Alexandria gym on Richmond Road has good service, super hours, and a convenient location for me. They worked on getting my membership transferred and have been friendly. I like the variety of equipment, easy environment, and great water!

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Great gym with great staff. Very easy place to make friends and workout buddies!

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It’s a small gym that appears sorted to appeal to the cardio crowd. Don’t come during peak hours for weight training, it will likely be crowded.Lots of cardio machines here, at least 1/3 to 1/2 of the equipment is treadmills and some cross trainers and bikes. 1/3 or less of the equipment is devoted to strength training, such as cable machines, dumbbells and free weights. There is a 30 minute workout area and AB’s / stretching.The equipment looks in good shape but the floor is not cleaned well in areas you can clearly see. Music doesn’t seem to loud or obnoxious. Lots of storefront windows which likely make this place muggy and hot with peak sun and loaded with people. It feels small but if you can vary your routine it can meet most needs.

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I like how it is never crowded whenever I visit this Planet Fitness. The location is convenient and easy to find. Parking was easy (not crowded). The place is clean. Customer service is good. The rooms for hydromassage and massage chairs are lacking in that sense of privacy for black card members. They do not have the rotary twist abdominal and back extension attached weights machines I prefer. They do have a couple of recumbent bicycle cardio machines which is my go to for cardio. I tried out their glutes machine for the first time and liked it. After doing my first real workout in this gym, I see this place as my go to fitness place due to the large availability of parking spots, less traffic, and more options & availability in the machines I prefer.

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Unsafe and poorly maintained, AVOID.UPDATE 2: yet another piece of equipment has failed. The bolts from the straight bench I used have fallen out on one side so that side lifts up away from the frame. I had tried moving the bench and discovers this. Did I mention this place is unsafe?UPDATE: while one of the machines has had the bolts tightened, the other problems remain. AVOID.ORIGINAL: I’ve been to this location 3 times in a 5 day period. There is a safety issue here that has likely developed over a long period of time. The problem stems from the cable driven muscle isolating strength equipment, most notable are the machines on the main floor where the cardio equipment is located. One of the machines I used had sheathed cable that had lost that a portion of it protective sheath in one area. It’s not likely that someone damaged it, but this occurs from dry rot. Missing sheathing may cause more resistance, wear and tear than the manufacturer intended and should be replaced immediately anywhere this is observed under periodic inspections. Another piece of equipment (lower floor) the seat spring is damaged or missing and the equipment is not working as designed. And again in yet another machine, that seat also has an inoperable seat spring AND the bolts that hold that seat on are loose and working their way out.While these things may seem trivial, in my experience, when one thing is missed, maybe it’s a one off issue, in this case, I’ve used 5 machines and at least 3 are deficient and two to the point that they are not working as designed and are unsafe. There is at least a lack of safety here caused by a failure to regularly inspect the equipment and resolve issues. When management makes a decision to allow equipment use after determining they are not working as intended, YOUR safety is in danger because now they are choosing to ignore the manufacturer’s installation and maintenance instructions. They are essentially making a subjective decision and it’s not likely any of these employees have had OSHA or risk management training or they would have a sense of urgency regarding inspections and safety.All of these issues are a good indicator on how well the equipment here is inspected and serviced.While my use of this gym has been short, my experiences here have been alarming.One post script. Upon attempting to use the machine with the loose bolts I informed the counter people about the problem and that the machine needed to be place out of service. There was no immediate reaction to inspect or place the item out of service. After 15 minutes I again approached the counter people and asked one to follow me so I could show them the problem. My goal was only that nobody get hurt as those bolts will continue to work their way out. I showed the person the problem and left.This review has gotten longer than I intended, I apologize. Planet Fitness states in their website the following:“It’s our goal to provide a clean, safe, welcoming environment for anyone who walks through our door, and all the equipment, amenities and support you need once you’re here.”Planet Fitness has failed in their goal. As of now, this place is not safe for you or your family.

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The location is clean and has equipment well spaced out. The staff members are lovely, and the environment is non-judgmental.

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It’s very important to become PF family am happy and I can see the result and I can feel it with PF it’s what it’s am grateful to the workers the way they attend to customers and patently talk to people 5 start to my people much love everything work very good in the house

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Small and clean. Not a whole lot of traffic and equipments are new and well maintained. You can find everything you need

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Stood at the front desk for 20 minutes and received no assistance. Sign was out on the counter saying they would be back. But from the time of entry to leaving, I did not see one employee at the counter, near the counter, or even within line sight of the counter. Upon leaving, I even tried to call 3 times and the phone only rang, no answer. Not a good look on the owner, employee, or business.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 110 reviews.

The address is: 8796 Sacramento Dr, Alexandria, VA 22309, United States .

The contact number is +1 703-347-7764

This service is listed under Gym .

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