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LA Fitness at Hilltop Village Center in Alexandria, VA, offers a wide range of amenities, including a well-maintained facility with plenty of cardio and weight equipment. Many members appreciate the friendly and helpful staff, particularly the personal trainers and cleaning crew. However, there are complaints about the management and maintenance of the gym, particularly regarding broken equipment and cleanliness. The gym is crowded during peak hours, and some members have reported issues with teenagers occupying machines.

Pros:

  • Friendly and helpful staff.
  • Well-maintained facility.
  • Wide range of cardio and weight equipment.
  • Personal trainers are effective and motivated.
  • Excellent cleaning staff.
  • Convenient location in Hilltop Village Center.
  • Great customer service, particularly in the kid club.
  • Nice parking facilities.
  • Regular cleaning and upkeep by certain staff members.
  • Good energy and vibe.

Cons:

  • Broken equipment often remains unrepaired for long periods.
  • Overcrowded during peak hours.
  • Management and maintenance issues.

Location / Contact

Rating Stats

3.9

out of 5.0

3 reviews
5.0
4 reviews
4.0
2 reviews
3.0
3 reviews
2.0
8 reviews
1.0

Reviews (20)

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Just loved the energy in there. If you really wanna improve your health through out lifting, that's definitely a good option

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During the Pandemic and after, this gym supplied spray bottles with a sanitizer and paper towels to wipe the equipment with the sanitizer. Then, very recently the bottles disappeared but one could take a paper towel and squirt a sanitizer from a small machine - seemingly for use on hands.Today, 8/22/23, the paper towel dispensers have been taken away and their is some sort of wet towels coming out of a dispenser, looking like a baby wipe dispenser. There is no information about these large wipes. The liquid doesn't disappear when used so it appears there is no alcohol. There is no posted information about what the wetness is and no paper towels to wipe the wet wipes off the equipment. So, clean a seat and then sit on a wet surface.Moreover, the pool is closing in September 2023. LA Fitness looks like a good business but the Headquarters folks apparently are at the beach. Are they planning on bankruptcy? One has to wonder.

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I am very pleased to say I’m a member of LA Fitness. Especially Beulah gym the customer service is always pleasant and courteous. I would definitely recommend this gym to anyone!!I would also like to add that the Training Staff very friendly and accommodating. The new Cleaning guy is great as well!!

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Do not fall for their personal trainer gig - there's 1 trainer here who seems to be truly motivated and eager to work with his clients, but in the year I've been going for personal training I've had to get used to nearly a dozen different personal trainers due to a lack of availability and the managements inability to keep their staff.Equipment is broken, unsanitary and scheduled for maintenance for months on end. The gym has become a teenage hangout spot in the evenings with 0 sense of urgency as they will hog machines, making it impossible to commit to a full workout.The pool closing has been the final straw, canceled membership with nearly 50 personal training sessions now wasted after being unable to get a single trainer to establish a training schedule. That works for me (available all day).Only reason for 2 stars is because Marquees (PT) was a great trainer while I had him.

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The kids workimg here do not care about the job. its annoying. Ive been here for awhile, but since the summer started they have been lazy with the cleanliness and hygienic standards are horrible. Very lazy im refilling bottles to the point they are little to none available. They do not know anything when asking a question.. they’ll look at me with a blank face. I dont think would support any la fitness in va.

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Both my trainer, Brandon and the trainers’ supervisor, Josh deserve the highest praise at the Alexandria Beulah St LA Fitness!When I train for an hour with Brandon I burn so many more calories, sweat & drink so much more water than I do when working out on my own for 2 & 1/2 hrs. I have gained so much more strength & muscle definition since I began training with him. He’s also still wiping down & replacing all weights used during all training sessions as soon as his clients are done with them as a courtesy to others.Supervisor, Josh always makes himself available to answer either any health/fitness questions or about the gym in a knowledgeable & courteous manner. I’ve also observed him (mornings & evenings) cleaning, tidying up & replacing exercise items left behind by patrons.

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Sheila's yoga on Saturdays is so good. You start slow and then you are sweating hard 😅 but you can adjust every pose.Wish the rowing machines would get repaired or replaced.

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It's a gym. There are weights. A little crowded at times you would expect it to be but not impossible to manage. It's clean, staff are friendly, exactly what you would expect for this price point.

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This place is clean, New and in a very easy location. The team who works here are great people. I would say the best LA fitness in Northern VA.

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Love coming to this gym and my man Jenson always cleaning is the gym every time I see him, he’s cleaning something. He also checks up on everyone to see if they good

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.9-star.

This business has 20 reviews.

The address is: 7867 Heneska Loop, Alexandria, VA 22315, United States .

The contact number is +1 571-302-8389

This service is listed under Gym .

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