Crunch Fitness - Ann Arbor

Recently I have been searching for a new gym throughout the Ann Arbor/Ypsilanti area, looking for the one that fit me best…by far that is Crunch Fitness. I felt instantly welcomed…the facilities are clean, everyone is focused on their workouts (yet are polite and kind), Crunch has all the equipment I was looking for and then some. Management, while taking a vested interest in making sure to show me around, was never pushy or overbearing.I was going to wait a few days to sign up to ‘make sure’ but this is definitely my gym!

I really loved going to this gym until recently I have observed the gym slowly slipping into bad maintenance. The carpet is off in a few places, machines are constantly out of function and the men’s room smells like it’s been maintained for weeks.Having said that the employees/trainers are courteous.If they could just improve maintenance that would really elevate this gym.

Been going here for a few years and really has declined. Management does nothing for broken equipment. Staff chill on their phones and do nothing, or they prioritize working out instead of their jobs. Men’s locker room has mold growing in the sinks and rarely has soap stocked. So glad we got that nice lighting working in the locker rooms to see how dirty this place really is.

The gym is one of the most poorly managed and maintained gym I’ve ever been too in over 30 years of training. It’s extremely dirty and the equipment is broken for many weeks at a time. Currently the leg press has been broken for 6 weeks. Manager knows about it but does nothing to fix it, yet people continue to use it while it drags on the metal frame. It’s purely an investment for the owner. He doesn’t care about customers or updating or replacing equipment that doesn’t get used. Too many treadmills that sit idle. Complete waste of space. Also soap dispensers are frequently empty and bathrooms are disgusting. Owner should get rid of half the cardio machines that don’t get used and buy some better leg equipment! Owners and managers are a joke!!

The gym and all the equipment was great, however the cleanest and up keep of the locker room really needs some work. Paper in the locker and on the floor along with poddles of water out side of all the showers. Appears to be a drain issue.

Been going to Crunch Ann Arbor since it opened and attend almost every day. I like the variety of options, usual availability of equipment and friendliness of the staff. My issues that prevent a fifth star are non- existent preventive maintenance of equipment, long time to repair broken machines and occasional lack of cleanliness of the toilet facilities. I have encouraged 2 acquaintances to join Crunch but both dropped out because of these issues.

Very disappointed with the lack of weekend group fitness classes.It’s fine for use of equipment and solo workouts and decent value. But in other regions of the country the Crunch gyms are AMAZING - just not Ann Arbor right now

I love this gym! Hands down the hottest sauna I've ever been. There's a lot of research on the health benefits of sauna, especially really hot sauna (search "Dr. Rhonda Patrick"). My cardio has improved since I started doing sauna there. Just the sauna itself is worth the price. Awesome free weights and machines.

I wish the managers knew how hot it gets at peak hours.. There are times when it's over 80 and the heat is actually on. I understand in the mornings, it might be chilly for employees, but we constantly have to pester employees to make sure hvac is on auto or cool

Employees at the front are nice and they have plenty of free weights, however the place is generally pretty dirty outside of the machines and the tanning beds almost never get wiped down after use and one of the booths has had multiple lights out for the last 6 months. To top it off they won't go out of the way to reset the one that has all the lights working. If the free weights are the most important thing then powerhouse may be a better option, cheap tanning is a draw you're better off checking out planet fitness. This sucks because I really do like this location and it has a lot of potential. This is not an employee issue this is a management issue. Hope this helps anyone who's making a decision right now.