In-Shape Family Fitness

Staff are very friendly and helpful, equipment is great, and it's a good sized gym with plenty of amenities.

I like clean nice but sometimes is waiting list for kids club didn't wait a long maybe 5 minutes

I seen a male employee creeping into the womens locker room wich is unacceptable . thats the reason for the 2 🌟,other then that this place is a good place to get a work out done. …

Sauna, two hot tubs, and a 2 lane lap pool with a side area for kids or splashing around that is kept at a comfortable 80ish degrees. It has been great for me during my rehab.

I'm new to the area and looking to start a new membership with my family. So I call and ask for the prices for the memberships. The automated message says "If you're not a member press 1" (You would think the people who answer the phone will be able to explain the memberships) WRONG. After the guy answered and I asked, he started to explain that he doesn't know the prices cause there are "different ones". Then he starts guessing some of the prices. So I asked if he could find someone who can help me. After I hold the next guy picks up the phone and I ask the same question. His response was "I myself do not know either". At that pont I had to hang up the phone. For one why would the first guy give the phone to someone who also doesn't know. And second how do they not know the prices of a membership?! Its the little things that will bring customers in. Why aren't these employees trained to know at least the basics of the memberships provided by your company? What a missed opportunity you had to bring my business to you. Very bad look..

Im a SAVAGE

Great Gym!

OMG its a GHETTO gym but since my workouts are important its affordable. NEVER any paper towels in wormens bathroom its so gross and dirty in the locker rooms I would never take a shower or use the toilets. Its too bad most of the equiptment sits broken all the time, andso I dont know how many times the water heater wnet out AND SO NO towels or hot water! just recently I was in the womens locker room and there was a plumber fixing sink There were two ladies in the shower and sauna so I felt bad they didnt know so I had to go in there and tell them since I was in there anyway. If they made an anoucement that he was coming in not a good job. Atlleast you have to have a women employee go and check out the loccker room?? I have helped open two gyms here in brentwood and Oakley area in the last 11 years and I worked at them for at least 10 of them inside the facility, recently got laid off and this Inshape is close and affordable for me. Its just too darn bad that this facility is so dirty and the conditons are gross. I do love the teachers most of them haved worked at the two gyms I have and love their classes. Unless your a Hot guy or pretty girls walking in the front door your front desk people are the most unfriendly people and not helpful when I have needed a towel or checking in. I have been there 7 months and really hope that someone at corporate can read this and do somethingBUT I am just one person

I wasnt sure about this gym at first , But They gave us an affordable family rate, Been good at helping us achieve what we want . The Trainers are like any gym , you may need to find one who you feel more comfortable with but are experience has been great! We have been there for four yrs and the kids really like it. Been to alot of gyms in the area and I would definetly recommend InShape.

Good trainers, would be nice to update facilities a bit.