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LA Fitness at Town & Country Center in Arlington Heights, IL, offers a spacious and well-equipped facility that caters to varied fitness needs. Many users appreciate its modern amenities, cleanliness, and helpful staff. The gym features a warm pool, numerous workout machines, and ample space, ensuring minimal wait times for equipment. Some users, however, have concerns about equipment maintenance and availability of sanitary wipes.

The friendly atmosphere and the supportive staff like Trevor and Jhonathan Díaz contribute positively to the gym experience. Prospective members should consider potential issues with personal trainers and locker room security.

Pros:

  • Spacious with ample equipment
  • Modern and clean facility
  • Helpful and friendly staff
  • Warm and clean pool
  • Convenient operating hours
  • Minimal wait times for equipment
  • Easy membership and cancellation process
  • Great customer service from specific staff
  • Positive atmosphere for workouts
  • Cleanliness consistently praised

Cons:

  • Inconsistent equipment maintenance
  • Limited availability of sanitary wipes
  • Issues with personal trainer commitments

Location / Contact

Rating Stats

3.8

out of 5.0

2 reviews
5.0
1 reviews
4.0
3 reviews
3.0
4 reviews
2.0
0 reviews
1.0

Reviews (10)

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Missing wallet from locker room and just after attempt using my credit cards in Wallgreens next to club. But banks blocked transactions

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The people who work here are really nice and friendly, better than any other LA location. Only downside is that the machines are always broken prob due to misuse by other members

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Very nice and clean modern gym with everything you want in a gym. The only reason I didn't give it 5 star is the front desk employees (2 guys) didn't even acknowledge the customers coming in and out. Besides that very nice gym.

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I usually go to the gym in Dundee, but since I had some time to kill in Arlington Heights, I visited this establishment, and I actually love it more than my original location. It's way bigger & there's more equipment, so I was able to work out without any issues, no standing around. The only issue I had was that there was only one stand with sanitary wipes. All the others were empty, so i had to keep walking across the gym to get wipes. But nonetheless, this is a great gym.

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I love this gym and the cleanliness. My only issue is that there are no overhead fans so sweat stays on you. Also, it can be hard to find weights/machines because it can get busy.

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Great service,Jhonathan Díaz was very professional and helpful when answering all my question and giving me a tour of the gym! Looking forward to my new membership, gym looks beautiful and extremely clean.

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I moved nearby for 15 months super easy to sign up and the gym was clean! The pool was warm and not dirty which I really appreciated. I’ve been to other LA fitnesses and this is the best kept. When I switched over to have LA through my insurance they canceled my membership without any hassle which I can tell you other LA fitnesses don’t! I highly recommend them.

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Some of the personal trainers here are real good at manipulating you into buying their services but not good at keeping their part of the bargain. I would definitely recommend NOT getting the personal training package.If you do get it I would recommend working with Abraham as much as possible he's extremely pleasant to work with from the times I was able to schedule with him.

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If you wanna buy membership here ask for Trevor - best guy here, helped me with all my requests. He was awesome. And gym is great.

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I go to this gym in Arlington Heights, Chicago, Illinois and have been training for a year now, everything was good, very clean and decent, now very dirty, even I took some photos and showed them (manga staff). they said we'll fix it, but trust me. or not, no one did anything for two weeks! Air conditioner not working heater sometimes doesn’t work….. certainly can’t recommend the gym until it changes (staff mang!)

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.8-star.

This business has 10 reviews.

The address is: 345 E Palatine Rd, Arlington Heights, IL 60004, United States .

The contact number is +1 224-318-1447

This service is listed under Gym .

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