Planet Fitness in Arlington Heights, IL, offers a clean and friendly environment at affordable prices. This gym provides a variety of workout equipment, including cardio machines, massage chairs, and a Spa zone. The staff is attentive and helpful, with trainers like Ryan receiving high praise for their professionalism and motivation. Despite its popularity, the gym is rarely crowded, ensuring members can have a peaceful workout experience.
However, some members have noted issues with the management and customer service, particularly around cancellation policies. The gym is not open 24/7 and lacks some free weight equipment, which could be a drawback for some fitness enthusiasts.
Pros:
- Clean facility
- Friendly and professional staff
- Variety of equipment
- Affordable membership fees
- Helpful trainers, especially Ryan
- Relaxing massage chairs and hydromassage beds
- Rarely crowded, even during peak hours
- Spa zone worth the investment
- Good for both beginners and seasoned gym-goers
- Enjoyable, non-judgmental atmosphere
Cons:
- Inconsistent management and customer service
- Not open 24/7
- Limited free weight equipment
Location / Contact
- Address: 50 W Rand Rd, Arlington Heights, IL 60004, United States
- Phone:+1 847-749-4212
- Website:planetfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 120 reviews.
The address is: 50 W Rand Rd, Arlington Heights, IL 60004, United States .
The contact number is +1 847-749-4212
This service is listed under Gym .
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People Also Viewed
Chloe Santillan
1 year ago
Great facility the staff is so sweet to you. The equipment is really great a ton of cardio equipment. It’s a great gym no gym intimidation. Great for beginners never too crowded. Thank you for giving me a gym I love to go in our area :)
Rocky M
1 year ago
Had moved away for several months due to work. Now I'm back home to find out...sadly...that this place isn't 24/5 anymore. Sadly I'll have to part away.
Spiderfang5000
1 year ago
Went with a friend surprised by the calm atmosphere not crazy like people say… but it all depends on neighborhood
Ashley Catizone
1 year ago
Super clean, not to crowded, friendly staff!
LuvMy4kiddos Sraef
1 year ago
I like planet fitness, the music and people are low key/friendly/courteous and most days i can get in a workout without having to wait in line. Great for adults and teens alike.
F B
1 year ago
not open 24 hours. breach of contract.
Оля Андруняк
1 year ago
how much is a gym membership? how can i purchase it? I don't know English very well
Jamie Gee
1 year ago
Grace was super helpful to me and I appreciated her help - thank you, Grace!!! :-)
Tiffany Green
1 year ago
I like the variety and the speed of the class, its never boring. Since several people are doing it at the same time, you are more likely to try and keep up.
Ala shomali
1 year ago
Hydro beds 70% of time are out of service, they keep fixing them as a temporary fix, just to find out the next day its broke again.An update on the there hydro beds since my last report, for the last 6 months or may be more bed softwares are updated and running excellent, also all there machines are working excellent, cleaning is top notch, and i am proud to call this my gym.