Planet Fitness in Arlington, TX, offers a welcoming environment for fitness enthusiasts of all levels with 24/7 accessibility. The gym is known for its cleanliness, spacious layout, and friendly staff, making it a comfortable and supportive space to work out. Despite a few customer service issues, the majority of members appreciate the well-maintained equipment, diverse amenities like hydromassage and tanning, and a policy of no judgment. It provides a convenient and budget-friendly option for both beginners and seasoned gym-goers alike.
The gym features ample machines, free weights, and a large area for Black Card members. However, some users have noted slow equipment repairs and occasional overcrowding during peak hours. Overall, Planet Fitness receives positive reviews for its clean environment, helpful staff, and a broad range of fitness options suitable for various needs.
Pros:
- Very clean facility
- Friendly and helpful staff
- Always open, 24/7
- Not overly crowded
- Wide range of equipment
- Affordable membership fees
- Extra amenities like hydromassage and tanning
- No judgment policy
- Good location with convenient parking
- Spacious and well-lit gym
Cons:
- Slow to repair broken equipment
- Some staff members can be rude
- Occasional overcrowding during peak hours
Location / Contact
- Address: 5425 S Cooper St, Arlington, TX 76017, United States
- Phone:+1 682-503-1090
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 110 reviews.
The address is: 5425 S Cooper St, Arlington, TX 76017, United States .
The contact number is +1 682-503-1090
This service is listed under Gym .
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Joana. Garibay
2 years ago
I have been hereFor 2 months already & Its an affordable and convenient membership to obtain! Facility is clean and staff transmits the biggest smile on their faces when anyone walks through those doors; which is amazing & makes you feel welcomed & cared for!
Eboniegurl Gibbs
2 years ago
I have no complaints it's clean. The equipment works, it's Spacious,it doesn't smell sweaty ,and most importantly it's not a Hot Box
Bryan Velez
2 years ago
Great customer service, other than the fact they keep deducting money from your account even after your contract has ended.
Lis T. C.
2 years ago
The customer service needs improvement and the equipment when it needs repair it takes too long to get fixed and the machines are limited at this location, so a quicker fix would be great. Thanks!
Cultural Therapy
2 years ago
nice spot!! good equipment, friendly staff. top notch! check it out.
Lorena Marin
2 years ago
Love this place! It’s so clean and the staff is super friendly!
Josh Martinez
2 years ago
Great facility, worst customer service. Have been trying to contact the manager so cancel my membership as I haven’t been to PF in going on 3 years but they continue to charge my account. (yes, my fault) But why can no one cancel my membership? To sign up it took me 2 seconds, to cancel I’m being given the run around. Called multiple times just to hear the front desk be rude and not comprehend what I’m trying to do at all and a manager is “never available.”
Tom Monts
2 years ago
Great place to work out. Courteous community. Great equipment. Great staff!
Charis W
2 years ago
I like this one. Clean. Spacious. An extra smith machine for squatting etc. Separate room in the back for floor work. Every location I've been to for Planet Fitness has this area but this one I like where it's situated not everyone can see you in there and it just seems more spacious than the ones I typically go to.
Jennifer Estoll
2 years ago
The staff is always super friendly. The atmosphere is very comfortable and the gym is clean.