East Lake Family YMCA

We love going to East Lake YMCA the staff is nice the ones we talk to they also helpful and answer your question we love doing there swim classes and also some of the exercises classes they help you lose weight

We have been members of the East Lake Y for 10 years and love it! We highly recommend it as a great place to stay active and have fun!

My family signed up because we were excited about having free childcare while we worked out. I’ve only been once but had a great experience. The ladies in childcare were very friendly and attentive and there were 5 babysitters there when I got there right at 4pm when childcare started. There didn’t seem to be that many kids, when I picked up my daughter at 6 there were only 2 other kids there. I loved the class by Shannon, will definitely make an effort to take her classes!Only negative is that the front desk people are not very friendly. One lady obviously turned away from me when I approached her and so I walked over to the other lady who also didn’t look enthusiastic to speak to me and told her it was our first time. She was helpful to check me in but didn’t offer any directions or tour when I clearly was confused which way to go for the studio class. All other staff I interacted with were great.

The staff is pretty friendly for the most part. Ebony, that works in the outdoor pool area was very nice and respectful. Great customer service from her. I wasn't happy that all of a sudden my child wasn't allowed to be in the shallow area of the pool as he had been without an adult being in with him. Ebony informed us that these have always been the rules even if they were not previously enforced. I requested to speak with management to understand the rules fully as we had just left the indoor pool.My child nor the other children were told they could not be in the water without an adult in the indoor pool. I wasn't able to get a phone number for management, but I sent an email and she promptly called me back. As soon as I answered I could hardly say hello and thank her for calling so promptly. Raquel, very unprofessionally and rudely proceeded to state her name and the rules. I had to stop her and remind her that the same respect I gave her with a friendly acknowledgement, I should also receive. Her response was she was busy with someone else. I told her that this is not an excuse to be rude and I did not call her, she called me.I wasn't rude in my email I just wanted to understand the rules. Her tone changed to a more calm tone, but we must work on customer service. We were actually given her information by a different employee to get swim lessons for my children. Maybe she was having a bad day but her staff Ebony and the other lifeguards were more friendly.

I have enjoyed my membership at the YMCA East Lake branch. It really is not only convenient, but the staff is friendly and welcoming. The facilities are wonderful!! They offer lap swims, pool exercise classes, swimming lessons, exercise classes (yoga, dance, strength, core, Zumba, Pilates, and so much more!!), the ladies locker room is clean and you can bring you own lock or they can provide one for you with a car key exchange. I am able to switch up my exercise routine all under one roof to help me achieve my health goals. You won't be disappointed by becoming a member. It will be well worth the time and your money!! Plus it gives you access to other branches in your area. So, on those off occasions I need to work out in Buckhead...I don't loose momentum in my exercise routine.

I take a variety of classes from low to high intensity that fit my needs. I am very pleased with the offerings and cleanliness of the facility.

Great gym. They have the latest equipment, a variety of classes, work out rooms, pools and childcare.

We love the YMCA! such a family friendly environment.

I am disappointed to have to review this location again for this reason, disgusting mildew taking over the showers. The smell of sewage permeating through the shower area is so off putting.

I love the dance, full body workout and the kickboxing classes. The amount of equipment is also great. The indoor track, sauna and steam room are some of my favorites, too.