Orangetheory Fitness

I love everything about OT Emory Point. The instructors are FANTASTIC - so encouraging, challenging, helpful, funny, inspiring, and kind. The whole staff is super great- I feel known, appreciated, and hopeful every time I come through those doors! I love that I was able to go from NEVER working out on a weight floor to now feeling pretty confident in most of the floor exercises, and increasing my weights! I love the friendly competition, mostly with myself, and the way the instructors get to know me and challenge me to keep doing better. I feel healthier and I've created a habit of coming 3-4 times a week consistently for 6 months now. I never dreamed I'd love going to the gym - but that's surely how I feel about OT Emory Point!!

The 30 day cancellation policy is unrealistic. I tried to cancel and I was two (2) days past my 30 days and the manager, Taylor, insisted on charging me not only for this month, but next month as well. $200 for nothing at all. Not to mention they insist on hard copy paper work. This is 2018...are they really scanning and sending forms for us to scan and send back? They also insist on members appearing in person to make changes to their account. It's a huge oversight for a great workout group to not make things easier and convenient for members.In addition, this Emory Point location could use a manager with a background in customer service. People are very busy and sometimes certain types of workouts phase in and out of their busy lives. The cancellation policy at Orangetheory and lack of customer service does not take the 2018 customer into consideration. This cancellation policy and treatment of members will ensure that those members who have to phase out of Orangetheory, for whatever reason, will not return after the poor treatment and additional incurred costs. Too bad. A company is only as good as its front-line. This Orangetheory's front-line could use a refresh.

OrangeTheory Fitness - Emory Point is such a great place to workout! The staff is wonderful and make me feel special every time I come in to workout by remembering my name. The Coaches are wonderful as well! They are all motivating and encouraging without being “in-your-face”. Their energy during class and guidance help me push myself farther than I expect. Keep up the great work OTF Emory Point!!

The trainers are great and all the staff members are fun. The thing I appreciate the most is that I get to workout at MY pace. That is, I love that I don't have to do what other people are doing (e.g. sprinting on the treadmill) - I just need to do the things that get my heart rate into the orange (e.g. jogging on the treadmill).

OTF Emory Point is awesome! If you want a great workout, take a class with Julia, Jonathan, Taylor, or Lauren (they are the 4 coaches and they rock!) The front desk staff is especially easy to work with and friendly - Emily is always cheerful

I love Orangetheory, especially this studio. It’s like a second home for me and I love the friendly staff. This is the best workout in one hour. Seriously!! One hour 3-4 times a week can change your life!!

A 30 day cancellation policy is a joke and having to physically go into the studio to fill out the cancellation paperwork is a waste of time and is incredibly inconvenient. Instead of making it difficult for people to leave your program, maybe orangetheory should make their classes easier to get into (main reason for wanting to cancel - waitlists EVERY TIME I try to sign up for classes - sometimes even a week in advance) so that people actually get their moneys worth for their membership. What a waste of money both while being a member and now while trying to get out.

The staff is friendly and welcoming and the coaches are extremely motivating! The parking is convenient too, which is always a plus in Atlanta. I love working out at this location!

Best workout. OTF helped me getting in shape for my wedding. Emory Pointe coaches and staff are the very friendly and make OTF feel like a community!

Awesome and intense 60 minute workout. Always upbeat and different every day. Emory Point has the best Staff and Coaches!