Workout Anytime Buckhead

Wish I could give 0 stars. Horrible workout facility. Gym is crowded, messy, not to mention their cancellation terms.You have to cancel 30 days before your next billing period to avoid getting charged. They conveniently failed to mention that during their membership pitch. I was in town for work (just a 2 month assignment) and the last day of my assignment fell right before the next billing period. I tried to call and cancel 3 days before I was charged (3 days before, 2 days before, and the day before), and I could not get a hold of any employees at the gym. Long story short, now I'm back in Florida (where the closest workout anytime is 2 hours away), and I'm paying for services up until May. I'm paying for two freaking months that I'm not even in town. I figured I would at least call in and try to talk with an employee about the situation? Turns out all of their billing is done through a third party system. Literally nothing any of the employees could do. Horrible design. Save your money and buy a membership somewhere else.

*editing based on response from owner belowHello Sarah,I apologize for not leaving a comment with my previous review. In all honestly I drafted up a couple of responses when I originally left this but ultimately decided to delete them. I have updated it from 2 to 3 stars.My review was ultimately about communication during the initial responses to COVID.- First, I felt a little upset that my billing continued throughout the closure but I understand that expenses continued and ultimately chose not to ask about this.- Secondly, I received a total of one email notifying me of the new processes and procedures regarding the cleaning process and how initially appointments were required. There were detailed outlines of sanitary changes as well as an appointment system laid out to restrict too many people from being in the gym at once. Again, no big deal there I understand things need to change. However, that was the email I received and nowhere in it did it mention a mandatory mask requirement (which, again I understand is something you have chosen to keep the customers safe. I want to be clear that I am not arguing against the mask policy in any way)- The day I left this review, I attempted to go to the gym for the first time since the pandemic began not knowing of the mask policy and without one. I walked in, got my temperature taken, and then was told of the mask policy by a member of the staff who wasn't wearing one themselves. (The same person who took my temperature while not wearing a mask...) Looking around the gym, I saw several attendees not wearing their masks properly and I questioned what the staff was doing to enforce the policy, and was told that as long as I had one then it was ok regardless of how it was being worn. I offered to wrap my towel around my face like a bandana and was told that wasn't sufficient. Several times I was told I could purchase a mask for a dollar (I didn't have any cash on me at the time) and it felt like it was another way of getting money from me. I think it was handled poorly, but I also was upset not knowing about this prior to using a lunch break at work to get my workout in.Ultimately, 2 stars was probably too harsh (I've changed it to 3), but I think that it's not worth going to the gym at this point until restrictions can be lifted a little bit more. Unfortunately, that means I'm paying a membership fee monthly without getting much use of so I need to make the decision if it's worth it to continue or to come in one last time to cancel my membership.

I’ve been a member here a year and I’m very happy with Workout Anytime. All the machines and free weights I need for workouts. Rows of cardio options as well. Clean, rarely wait for machines, and an awesome crew to help you out when you need training be it new or to freshen up your reflexes routine. Glad I switched. Crazy affordable.

Like that I can get in and out. Gym has all. The equipment that I "need" but not necessarily everything I'm use to. Wish they had a LateralX machine and a steam room or sauna. However, for a discount gym, it's not bad at all. I love that they're open 24 hrs a day and typically all of the equipment is in working condition.

The cancellation method is horrible. I informed the staff I was signing up for a month-month because I was only going to be there for 2 months or so for work, but I was still charged an annual maintenance fee. Even after I canceled, I was still charged a month extra. I didn’t even bother to dispute the fee. SMH* I know one thing tho; they will not see me there again! Save your money & go elsewhere!

I love this gym, it's clean and neat. You will find a great selection of machines and equipment. Trainers are great but Kasey is the greatest. If you are looking for a personal trainer she is the one!

I Love this gym! J'rai, the manager, has made so many improvements since taking over the gym. Repairs to the equipment, always clean, good music, TVs that work. I stopped going to LA Fitness and Aspire and only go to Workout Anytime. 24/7 makes it so convenient. Oh! And the Hydro Massage machine. A full body massage with different speeds and intensity. I use it after every workout. And the best leg workout machine I have ever been on. You ride it like a surf board. Hey! You should check this gym out and see for yourself.Kenny

I just joined on Saturday and worked out this morning at 6 AM. I am completely satisfied. The place was nice and warm while we had the cold rainy weather. The music was on but not too loud. The other guests were chill. I am coming from a Planet Fitness so these 2 clubs are similar. It is a little more money than PF as far as start up costs but for the money (I opted for month to month $20) it is great. The staff were very friendly and it is only 1 mile from my apt. Winner-winner chicken dinner!

The worse experience I have ever had. This gym is robbing people for providing poor service and old or broken equipments. If you are paying more somewhere for a gym you rather stay there. If you chose join this gym and jump all other gyms because you think you are going to save money? You are wrong; it will look as if you are jumping ashes and step on fire, or jumping urine and step on feces. That's how I feel right now. Whoever going there, they are enjoying living stepping on feces, they are afraid of reality. I do not recomend anyone to join these facilities. Go LA FITNESS, they have better facilities.

It's a nice gym. Good range of equipment that's always clean. 24/7 literally means 24/7. I wish there were more women at this gym, but it is in Midtown, if you know what I mean. Ppl at the gym are generally helpful and respectful of your space and share machines when it's really full, which is rare.