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Max Fitness Aiken, located at 101 Corporate Pkwy, Aiken, SC, offers a range of amenities including a women’s only area, hydro massage chairs, tanning services, and an indoor pool. The gym boasts extended opening hours and caters to diverse fitness needs with an array of equipment and classes. However, persistent issues related to membership cancellations and equipment maintenance have been noted by several members.

Pros:

  • Extensive range of equipment and amenities.
  • Features a women-only area enhancing privacy and comfort.
  • Open 24 hours on most weekdays.
  • Offers hydro massage chairs and tanning services.
  • Indoor pool available for laps or water aerobics.
  • Family-friendly with childcare services.
  • Separate steam and sauna rooms.
  • Friendly and helpful staff.
  • Clean and well-maintained environment.
  • Located conveniently with ample space.

Cons:

  • Difficulty in canceling memberships, with several complaints about customer service.
  • Many reports of broken or poorly maintained equipment.
  • Changes in operational hours without adequate adjustment in membership fees.

Location / Contact

Rating Stats

4.1

out of 5.0

11 reviews
5.0
7 reviews
4.0
12 reviews
3.0
7 reviews
2.0
23 reviews
1.0

Reviews (60)

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I have noticed that the steam room hasn't been so call broken in a while and so I give thanks. If their cleaning times were to be consistent and posted around the gym, I'd give this gym a better rating. The personal at the desk are friendly.

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Never sign a piece of paper with this company. I tried canceling my membership in person and they refused. I moved and sent all the required documents to cancel my membership. Now they are still saying that I owe them money. The sales associate when I first signed up told me that I could cancel my membership at any time for any reason and that I was not on a contract. Yet they continue to take my money. I have talked to 5 different people trying to get this issue resolved and have received no actual assistance. I will be posting more reviews on other pages and will update whenever this gets resolved to show other people the time frame of the run around I have received. As of right now I am currently at 1 year of attempting to cancel my membership. At 39.98 a month that is almost $500 of what I feel to be stolen money.

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Gold's is the closest gym to my house that has group fitness classes. I wish they had more diverse set of classes and times, but their offerings are great for the regular 9-5 schedule. I like the retreat and women's only sections of the gym. It's nice to workout without the guy who's always screaming while he's lifting the weight of two people. If one thing should be changed, it would be the carpet in the changing areas. It smells... and I won't let my feet or socks touch it.

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STOP CLEANING SHOWERS WHEN PEOPLE ARE USING THEM! PLEASE WAIT UNTIL POOL CLOSES. This gym is big and well equipped. I generally like it. Some of the front desk staff can be rather aloof and get immersed in their cell phones to the point they won't even look up. Some are very nice. It is bothersome that the janitors clean the men's showers with high pressure hoses and chemicals while people are still using them! You come out of the shower and there's a guy right in front of you spraying chemicals and making a slippery mess. Honestly, it's also creepy to have some guy hovering around me when I'm naked! Can't shower cleaning on the pool side of the gym be done after pool closes?

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This gym has a wonderful staff with the best amenities in the area. Everything was explained thoroughly when signing up and I got a better rate for what's offerered than any other gym provides. They even gave my friend a free month because I signed up.

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Its a good place to go and work out and friendly staff members you can always get great service. Tye down fall is at night they off close the good side where you cant use the sauna or the steam room. Some people would like to be able to use those areas at night since they are not able to do so in the day time as others can. Because they work nights.

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I have belonged to Gold's since it opened in 1998, with some lapses. I've never had problems. The trainers I have worked with are good. The staff is polite. I have not run into any pressure for anything.When I lost my son, I brought in the appropriate documentation and other than receiving condolences, I had no issues with his membership being canceled.I love the retreat. It's nice to have a place for women, altho I prefer the older part of the gym. I'm there for a reason. I show up, do whatever I do, and leave.I've not had any issues with Larry or with Mitch - The gym and its amenities suit my purposes - a place to work out.

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Probably one of the best gyms I've been to in a while! I always travel and try to hit different gyms in the areas I visit. Not only is this gym huge, but very well maintained. Lots of different sections of the gym and amazing customer service! Katie at the front desk was very kind and helpful from the moment we walked in! Madison is the one to talk to when it comes to getting great deals for membership!! Highly recommended! Almost makes me want to move to Aiken haha! Great experience to TN visit!

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This gym is great! I feel comfortable bringing my family to the childcare center, talking with the people, and getting in shape. They have shown me great exercises and healthy eating habits to help me get healthier. I love the sauna area and the equipment works great.

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I should have listened to what everyone was saying about golds gym, but i had been a member before and i decided to join again. Nevertheless, I wished I would have just went back to Achieve Fitness!!! The people are much much nicer more friendly and they actually speak to you and make you feel like you belong there (no snoody people at all) Golds gym has the worst customer service ever, and just think I am giving these punks my hard earned money!!!!!!! Golds gym is just poor poor service, and I will not ever renew my membership here!!!!!!!!!!!!!!!!!!!!!!!!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.1-star.

This business has 60 reviews.

The address is: 101 Corporate Pkwy, Aiken, SC 29803, United States .

The contact number is +1 803-648-4653

This service is listed under Fitness Center .

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