Gold's Gym Austin Tech Ridge

This place (Gold’s Gym) Tech Ridgehas been closed permanently fora long time and google keeps postingit as opened. Google needs to wakeup and update from all the entriestelling them it CLOSED PERMANENTLY.

This gym has the worst customer service I have ever experienced. I signed up for a gym membership and had an accident and was never able to make it in the gym they still charged me for the month and then they cancelled my membership on the 4th of the month and still charged me for the whole month month. Mind you I never stepped foot in that gym once or used their equipment. When I talked to the manager they provided zero customer service and told me that they weren’t going to refund me at all even though I never used the gym one time.I have never experienced this with any other gym membership. They just take your money and do not care at all about the customer. It’s only about their profit and how much money they can get out of you. Do not go here find a gym who actually works with the customer and provides customer service and cares about people.

The gym for the price is amazing. If you care about being boujee this is not the gym for you. This is a gym where you have everything you need to build and become strong. They do attempt to get new equipment and keep it functional for the most part but even now and then there is a machine down for maintenance. Also this gym gets way to packed at 5pm. I've been here mornings and lunch times and afternoons and I prefer lunch due to it not being too busy. Gold's Gym by day, God's Gym by night

I would have give this place a 4 star rating if it wasn't for the nightmare to cancel a membership. This happened a year ago my wife was sent to a debt collector even though we cancelled our memberships and had proof. Luckily this issue was fixed but I would not recommend a place that would rather mess with your credit score rather than call you or talk to you if there is a discrepancy.

The gym is fine but if you're concerned about Covid just know there are people walking around without masks and the staff seems to be ok with it. What good is having the place cleaned and sanitized if they just allow people to not use …

Classes are great!Both Sauna & Pool is closed.Gym is pretty outdated. …

The machines are not updated and need maintenance.The squat racks are too close to each other. Also, the bar is too small for it.The deadlift squad is not aligned with the mirror. Wow. Easy fix.Many Machines have bolts lose.Not a great variety of machine for legs.Bicycles upstairs are complete out of maintenance. Handle loose and making cracks on the pedals.

Gym and equipment is in great condition. The billing is unclear and the staff does not care to assist with anything on the account. I was told the best thing to do is go inside and talk with the manger to “plea my case” about why I shouldn’t be getting a annual charge on a account that was already canceled. Thank you golds gym and staff at the tech ridge location for permanently losing me and my family as loyal customers. Be aware of charges at this gym.

My favorite gym, been a member for years.I tried other chain-gyms but none compares to Gold’s specifically this location!

The staff is great and the equipment is new and well maintained. Plenty of parking and usually not very crowded. The locker room, pool, and hot tub are always clean. I really enjoyed the free Water Aerobics class too. I can’t recommend this location enough.