Gold's Gym Austin Tech Ridge offers an extensive range of fitness options and amenities for workout enthusiasts. Positioned at 235 W Canyon Ridge Dr, this gym features modern equipment, a spacious area for cardio and weight training, and a well-liked Kids Club with an actual playground. Despite some customer concerns, their class schedules and cleanliness protocols make it convenient and safe for members. The facility also includes a smoothie and protein shake bar, and merchandise for purchase.
However, the gym receives mixed feedback regarding its customer service and billing practices. Some users struggle with outdated equipment, especially in the leg and bike sections. Although it boasts ample parking and a clean environment, the sauna and pool might occasionally be out of service. Membership cancellation processes have been notably problematic for several patrons.
Pros:
- New and well-maintained equipment
- Large space for workouts without crowding
- Big Kids Club with a playground
- Frequent classes with limited participants for safety
- Abundant parking space
- Friendly and professional staff
- Smoothie and protein shake service
- Quality merchandise available for purchase
- Clean environment with hand sanitizers throughout
- Convenient location
Cons:
- Problems with customer service and billing
- Some equipment needs maintenance
- Troublesome membership cancellation process
Location / Contact
- Address: 235 W Canyon Ridge Dr, Austin, TX 78753, United States
- Phone:+1 512-879-6000
- Website:goldsgym.com
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.5-star.
This business has 20 reviews.
The address is: 235 W Canyon Ridge Dr, Austin, TX 78753, United States .
The contact number is +1 512-879-6000
This service is listed under Gym .
Add a Review
Your email address will not be published. Required fields are marked *
People Also Viewed
Ann Li
3 years ago
five star for the staff, they are so nice and friendly. but three staff for the equipment because some are quite old and hard to switch levels. we came especially for the pool, it's at the average clean level, but still, kind of dated.I don't personally like the showering area because some of the shower heads are broken.
Alyssa Smith
3 years ago
The gym & location are awesome and super convenient for my workouts before work. The only downside are the showers & locker rooms. It could be due to COVID-19, but there is obvious neglect towards this area. The showers don't drain, one of …
Morgan Quinonez
3 years ago
I am appalled at the lack of empathy and customer service displayed by the Manager at this location. Mark was unnecessarily cold and unhelpful.I can imagine the amount of calls y'all are getting asking for refunds and …
Egídio Leitão
3 years ago
I felt very comfortable returning to this gym. First off, there was a limit as to how many people could be in a class in order to maintain social distancing properly. Then, the attention to cleanliness was present everywhere with hand sanitizers and other cleaners readily available. There might have been probably 15-20 scattered on both floors of the gym. That is good, too.
A Aguilera
4 years ago
This gym has improved enormously lately. New machines and equipment, better use of the space, cleaner environment. This is one of the most popular gyms in the area and it can get crowded during the afternoon, but it has a big parking lot, plenty of cardio equipments and a lot of space for you to be able to have a good workout to be bumping into other people. Kids club is big and it’s one of the few that has an actual playground inside, kids loves that. It has only one sauna for everyone. Cardio equipment is upstairs and weights downstairs. They also offer classes. Overall is a great gym.
Nick Prokesch
5 years ago
Ignore all the reviews of the fat people here who were never going to use the gym anyway. Gym marketing is designed to lure those out of shape idiots in and make it hard for them to cancel. The dues from the people who stay home and watch …
Aaron L
5 years ago
Customer service was horrible. Facilities are nice and a lot to offer on that front. …
Eldon Kahaloa
5 years ago
Overall a good gym. Staff is friendly and cool. More smith machine kinda equipment than your typical Golds but getting that "Pump" is still most definitely achievable. Also some legit quality merchandise for purchase (i bought 2 snap backs, a shirt and pair of shorts). Smoothie and protein shake service as well. The -1 Star is because there isn't as much free weights as i think a golds should have.• Picture of Me is for y'all motivation• :D
Susan Lemke
6 years ago
I hadn't been to a gym in decades and was blown away by the knowledgeable and professional staff, the variety of equipment and classes, the layout and organization of the workout areas, and the 24hr workout times available. There are …
Adam Black
6 years ago
9/2/2017 Update: They held me ransom until I paid the $100 so I could cancel, and they told me everything was taken care of. Then without communicating AGAIN, I found a charge on my credit card of $17. I called to ask why and they said "It …