Gold's Gym Slaughter & South Congress

My favorite golds gym! Everyone I walk in it feels homey. The workout equipment is fairly new and works better than other golds I’ve been too. All equipment is up to date with new technology embedded. The restrooms and showers are the nicest and always clean. If you have a bag, make sure to leave it in your car or bring a lock for a locker as they started a no bags on floor policy last week!

Ive been going to golds for over 6+ years, This location is by far the worst. They charge almost nothing for new memberships, so you get members who have no gym etiquette, they literally had gym members stealing equipment and thought the solution was to enforce no bags on the gym floor instead of removing those members. The staff are dismissive and on multiple occasions went out of their way to avoid being helpful. I’d suggest a different location or not going to golds at all. The experiences i’ve had here has caused me to change gyms completely. They don’t care about retention or your loyalty.

After cancelling my gym membership and filling out the paperwork in store I’ve been billed four times for a membership. Multiple calls to the gym and they say they cancelled it and don’t document anything, eventually had to call corporate, they say they can’t refund anything even though their employees lost the paperwork and did not document any calls about it. So they supposively finally cancelled it. After over $100 dollars billed. Do yourself a favor and sign up for a different gym so you don’t get robbed from these people. They don’t care about customers they just want to take your money and shrug you off.

My first Golds Fit class at this location was amazing. I can't remember the name of the coach that was there, I believe she had pink hair? I showed up early which was customary and she even showed me a couple movements and helped with some mobility. 10/10 would go again.

Update: Beware of customer service. Lord forbid you have any billing issue with this location or Golds Gym in general because they are useless. I’ve attempted to rectify an issue with my account for weeks now after my card was compromised …

I have exercised at over dozen gyms in TX and CA in the last 20 years. This gym is by far the most unprofessionally operated and unsanitary gym I have ever visited - not to mention the rude staff, especially the GM, Shauna Gibson. Don't waste your time or money.

This is the best Golds location I’ve been to. Great equipment, clean facilities, and the staff are friendly and helpful. No one likes wearing masks while they work out, but the staff here are diligent about enforcing the law, which really helps me feel better about continuing to go to the gym during the pandemic.

Nice gym and new equipment but good luck using it. Lots of people doing circuit training and taking three or more equipment. Can not even get a workout in. Squat rack, bench press, or a bench of any kind. Might have to wait a hour or more before one becomes available. Very limit squat racks and bench press and people are doing circuit training. Doing two other machines will people waiting to use the equipment. It has gotten so bad. One than once had to wait over a hour for a bench or squat rack due to people doing circuit training using the equipment. The will do one set of squat or bench and leave for 10 to 15 minutes to do another machine.

This is actually one of the nicest Golds I've been a member of. The equipment is in good condition and the facility is well designed.The problem I have, along with others I've talked to, is the facilities bicycle …

It's a great gym, it's clean and everything still looks new. Staff has also been friendly and super helpful. …